Ani Tsaghikyan
Granada Hills,CA
Summary
Self-assured professional skilled in interpersonal communications and offering background in customer service. Problem-solver with great personality. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
10
10
years of professional experience
Work History
Beauty Advisor
Kohl's Department Stores, Inc
08.2023 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Front Office Assistant
Southwest Specialty Products
03.2020 - 12.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
Office Assistant
Endocrinology Medical Center
01.2015 - 01.2018
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
Education
Bachelor Of Applied Arts - Pedagogy
Hay Busak
Yerevan, Armenia06.2017
Masters - Law
Northern University Yerevan, Armenia
Yerevan, Armenia06.2005
Charents
Yerevan, Armenia06.2000
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Customer Engagement
- Client Relationship Building
Languages
Armenian
Native or Bilingual
English
Professional Working
Russian
Professional Working
Timeline
Beauty Advisor
Kohl's Department Stores, Inc
08.2023 - Current
Front Office Assistant
Southwest Specialty Products
03.2020 - 12.2022
Office Assistant
Endocrinology Medical Center
01.2015 - 01.2018
Bachelor Of Applied Arts - Pedagogy
Hay Busak
Masters - Law
Northern University Yerevan, Armenia
Charents