Ania Leon
Melbourne,FL
Summary
Certified Flight Attendant with a strong background in Corporate Aviation, Luxury Hospitality and Aircraft Records Analyst. Skilled in anticipating the needs of high-net-worth individuals and trained to deliver refined, personalized service experience. Combines safety knowledge with impeccable discretion and a commitment to delivering five-star service
Overview
5
5
years of professional experience
Work History
Aircraft Records Analyst
TransMedics
Dallas, TX
11.2024 - Current
- Investigate discrepancies in aircraft logbooks and other technical documents during pre-purchase inspections.
- Review, analyze, and manage aircraft maintenance records to ensure compliance with FAA regulations and company policies.
- Maintain an organized and secure database of all aircraft records, ensuring efficient retrieval and compliance audits.
- Verify accurate tracking of all OEM AMM Chapter 4 and Chapter 5 requirements, and ensure maintenance inspections meet FAA and company standards.
- Verify the accuracy and completeness of logbooks, work orders, Supplemental Type Certificates (STC), FAA Form 8130 permanent repairs, Engineering Technical Directives (ETD), and modifications.
- Continuously review and update maintenance tasks and records in web-based tracking systems, ensuring compliance with regulatory and operational standards.
Customer Service Representative
Signature Aviation
Dallas, TX
11.2023 - 11.2024
- Welcome and assisted clients with a professional and courteous demeanor upon arrival and departure.
- Coordinated ground transportation and catering arrangements according to client preferences and requests.
- Managed client reservations, including flight bookings, scheduling changes, and special requests.
- Communicated effectively with clients to provide updates on flight status, weather conditions, and other relevant information.
- Ensured cleanliness and organization of the FBO.
- Resolved customer complaints quickly and efficiently.
- Answered phone calls and responded to questions and concerns.
Concierge
Fontainebleau Miami
Miami, FL
08.2020 - 10.2023
- Worked as part of a team that delivered safe and efficient aircraft services while providing a welcoming atmosphere to customers and other guests.
- Met and greeted all incoming general aviation aircraft and provided necessary services to passengers and crew members.
- Complied with company policies and procedures related to customer service standards, ramp, safety, and security procedures.
- Marshaled incoming and departing general aviation aircraft in accordance with Company Standards.
- Identified crew members, passengers, visitors, and vendors in accordance with Company security procedures.
- Ensured all departing aircraft had all requested amenities such as catering, coffee, ice, and papers.
- Escorted crew and passengers to and from aircraft.
- Assisted with taking fuel orders, catering, and ground transportation as needed.
Education
Corporate Cabin Attendant - Aviation
FlightSafety International
Dallas, TX04-2025
First Aid/CPR/AED - Aviation
FlightSafety International
Dallas, TX04-2025
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FL06-2021
Skills
- Corporate Aviation Hospitality
- Customer Service
- Problem-Solving
- Fluent in Spanish and English
- Safety Awareness
- Computer Skills
- CPR/AED/First Aid Certified
- Follow-up skills
- Coordination
- Research and analysis
- Flexibility and adaptability
- Emergency / Fire Safety
- Client Confidentiality / Discretion
Timeline
Aircraft Records Analyst
TransMedics
11.2024 - Current
Customer Service Representative
Signature Aviation
11.2023 - 11.2024
Concierge
Fontainebleau Miami
08.2020 - 10.2023
Corporate Cabin Attendant - Aviation
FlightSafety International
First Aid/CPR/AED - Aviation
FlightSafety International
High School Diploma -
Barbara Goleman Senior High School