Ania Shuford
Greensboro,NC
Summary
Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Crew Member
Trader Joe's
West Palm Beach, FL
09.2023 - 03.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Organized and restocked supplies to support operations and team productivity.
- Stocked shelves and cases with new or transferred items.
- Greeted customers and provided friendly customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Crew Member
Panera Bread
Tampa, FL
06.2021 - 03.2022
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Packed fast food products in approved containers, cups and bags.
- Took orders from patrons and input selections into store computer system.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Upheld high standards of productivity and quality in operations.
- Drove team success by quickly completing assigned tasks.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Presented orders to guests within anticipated service times.
- Assisted management with inventory control and stock ordering.
Education
High School Diploma -
Southern Guilford High School
Greensboro, NC06.2023
Skills
- Maintenance and Repair
- Food Running
- Cleaning and Sanitizing
- Safety
- Complex Problem-Solving
- Workplace Efficiency
- Time Management
- Problem-Solving
- Customer Service
- Cash Handling
- Taking Orders
- Willingness to Learn
- Store Opening and Closing
Timeline
Crew Member
Trader Joe's
09.2023 - 03.2024
Crew Member
Panera Bread
06.2021 - 03.2022
High School Diploma -
Southern Guilford High School