ANIA SMITH
Cincinnati,OH
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in the field of Mental Health as I prepare to return to school to earn my Masters in Clinical Mental Health Counseling . I would like to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, problem-solving skills and growth within the company. My goal is to provide mental health services in communities that are underprivileged and reduce the stigma of mental health. I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. My willingness to take on added responsibilities to increase team goals are skills that will allow me to be successful in any position.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Resident Assistant
Dominion Senior Living
06.2023 - Current
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Maintained clean, safe, and well-organized patient environment.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
Life Enrichment Assistant
Dominion Senior Living
05.2023 - Current
- Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement..
- Provided emotional support and companionship to residence.
- Helped clients to maintain independence and quality of life.
- Collaborated closely with residents, using effective communication to better understand favorite activities.
- Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.
- Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities
- Self-motivated, with a strong sense of personal responsibility.
Server
Sonnys BBQ
06.2021 - 04.2023
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Served food and beverages promptly with focused attention to customer needs.
- Collect payments from customers
- Write-customer food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Prepare checks that itemize and total meal costs and sales taxes
- Clean tables or counters after patrons have finished dining.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
MENTAL HEALTH AND COUNSELING Internship
Kentucky State University
12.2021 - 05.2022
- Greet students with friendly face, monitor lobby
- New student check in
- Notify counselors of appointments
- Attend mental health events
- Met 45+ hour requirement
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Observed and monitored client behavior and responses to treatment.
- Encouraged patients to discuss experiences in group and individual settings.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
BRAND ASSOCIATE
Gap INC
11.2021 - 04.2022
- Greet customers and ascertain what each customer wants or needs
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
SALES ASSOCIATE, Coach
09.2021 - 01.2022
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
SALES ASSOCIATE
Rainbows
05.2018 - 07.2020
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Instruct staff on how to handle difficult and complicated sales
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
CO-DIRECTOR
T.R.A.P.P.P
05.2018 - 10.2018
- This non profit organization was created by my god mother and I. The purpose of TRAPPP (teens rising against poverty, pain and pressure) was to uplift and offer a listening ear to inner city youth in an after school program that allowed students to participate in community service and offer a positive outlet that encouraged taking care of mental health.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Provided administrative support to department leads to help organize events and fundraisers.
Education
Bachelor of Science (B.S - Psychology
KENTUCKY STATE UNIVERSITY
05.2023
High School Diploma -
FINNEYTOWN SECONDARY
05.2018
Dental Assisting
Scarlet Oaks Career Development
Cincinnati, OH05.2018
Skills
- First Aid Procedures
- Meal Assistance
- Daily Living Assistance
- Individual Service Plans
- Housekeeping Duties
- Verbal and Written Communication
- Event Planning
- Effective Communication
- Community Service
- Taking Messages
- Telephone Etiquette
- Document Control
- Telephone Skills
- Emotional Awareness
- Mental Health Wellness
- Crisis Situation Awareness
- First Aid/CPR
- Analytical and Critical Thinking
- Attention to Detail
- Decision-Making
- Flexible and Adaptable
- Problem-Solving
- HIPAA Requirements
- Encouragement and Motivation
- Organization
Certification
Radiology License
First Aid and CPR
Timeline
Resident Assistant
Dominion Senior Living
06.2023 - Current
Life Enrichment Assistant
Dominion Senior Living
05.2023 - Current
MENTAL HEALTH AND COUNSELING Internship
Kentucky State University
12.2021 - 05.2022
BRAND ASSOCIATE
Gap INC
11.2021 - 04.2022
SALES ASSOCIATE, Coach
09.2021 - 01.2022
Server
Sonnys BBQ
06.2021 - 04.2023
SALES ASSOCIATE
Rainbows
05.2018 - 07.2020
CO-DIRECTOR
T.R.A.P.P.P
05.2018 - 10.2018
Bachelor of Science (B.S - Psychology
KENTUCKY STATE UNIVERSITY
High School Diploma -
FINNEYTOWN SECONDARY
Dental Assisting
Scarlet Oaks Career Development