Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Transport Lift Member
First American
05.2022 - Current
Effectively communicated with dispatch to schedule transport progression and receive new orders.
Achieved daily preparation for vehicle inspections prior to travel.
Transported patients and clientele using gurneys and wheelchairs in between medical facilities.
Warehouse Lead
Amazon
06.2019 - 04.2022
Trained employees on equipment operation and safety protocols.
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Supervised warehouse operations by managing employees during shifts.
Oversaw daily operations and shipping and handling processes.
Receptionist
CareHere
08.2020 - 05.2021
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Education
Associate of Science - Business Administration And Management
California State University of Northridge
Northridge, CA
08.2024
Skills
Picking and Processing
Shipping and Packaging
Call Center Operations
Productivity Standards
Timeline
Transport Lift Member
First American
05.2022 - Current
Receptionist
CareHere
08.2020 - 05.2021
Warehouse Lead
Amazon
06.2019 - 04.2022
Associate of Science - Business Administration And Management