Anialish De Jesus
Allentown,PA
Summary
Proven track record in enhancing order accuracy and meeting tight shipping deadlines, demonstrated during my tenure at Geodis. Expert in product packaging and customer service, I significantly reduced shipping errors and boosted customer loyalty. My ability to multitask while maintaining high-quality standards showcases my dedication to excellence and efficiency.
Overview
4
4
years of professional experience
Work History
Picker Packer
Zara Easton2
06.2024 - 08.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Cashier / Customer Service
McDonald's
03.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Picker Packer
Geodis
03.2021 - 06.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
Customer Service Cashier
McDonald's Restaurant
04.2020 - 04.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
Education
Montville High School
Oakdale, CT04.2020
Skills
- Product Packaging
- Order Picking
- Warehouse Safety
- Packing Accuracy
- Loading and unloading
- Shipping and receiving
- Customer Service
- Product picking
- Stocking
Languages
English
Elementary
Spanish
Elementary
Timeline
Picker Packer
Zara Easton2
06.2024 - 08.2024
Cashier / Customer Service
McDonald's
03.2022 - 03.2023
Picker Packer
Geodis
03.2021 - 06.2022
Customer Service Cashier
McDonald's Restaurant
04.2020 - 04.2021
Montville High School