Anibal Perez
Dorchester,MA
Summary
Resourceful professional skilled in managing high-volume operations and enhancing client satisfaction. Recognized for adaptability and team player mentality, consistently delivering efficient service through effective training and process improvements.
Overview
9
9
years of professional experience
Work History
Valet Parking Attendant
VPNE
Boston, MA
01.2021 - Current
- Managed vehicle parking and retrieval for high-volume events, ensuring prompt service and customer satisfaction.
- Trained new staff on safety procedures and operational protocols to enhance team efficiency.
- Implemented process improvements that streamlined vehicle handling and reduced wait times.
- Oversaw daily operations, coordinating with team members to maintain quality service standards.
Recovery Support Specialist
Lahey Behavioral Health/Boston Cab Detox
Boston, MA
06.2017 - 12.2020
- Facilitated recovery planning sessions to identify client needs and set achievable goals.
- Provided emotional support and crisis intervention to clients in detoxification programs.
- Monitored client progress and adjusted care plans to ensure optimal recovery outcomes.
- Assisted clients in developing coping strategies for managing stressors related to substance use or mental health challenges.
- Developed therapeutic rapport with clients through empathetic listening and genuine interest in their experiences and perspectives.
- Promoted a safe environment for clients by adhering to strict confidentiality policies and respecting individual privacy concerns at all times.
- Supported clients in achieving personal goals by providing resources, guidance, and encouragement throughout their recovery journey.
Education
High School Diploma -
Madison Park High School
Roxbury, MASkills
- Quick decision making
- Adaptable to change
- Ability to follow directions
- Team player mentality
- Have personal experience/able to relate to clients personally
- Unconditionally supportive/empathetic
Languages
Spanish
Native or Bilingual
Interests
- Enjoy participating in working out for overall physical and mental well-being
- Gym Workouts
- Mindfulness Practices
- Regularly practice mindfulness and meditation for overall wellness
- Committed to improving personal fitness through regular participation in daily workouts
Timeline
Valet Parking Attendant
VPNE
01.2021 - Current
Recovery Support Specialist
Lahey Behavioral Health/Boston Cab Detox
06.2017 - 12.2020
High School Diploma -
Madison Park High School