Anica Null
Saranac Lake,NY
Summary
Throughout my many years of customer service, I have learned to be an open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. I have always loved the ocean and everything that lives inside it. I am currently taking my first Marine Biology course and it has solidified my dream to be a Marine Biologist.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Eastern Mountain Sports
Lake Placid, New York
12.2022 - 01.2025
- Addressed customer questions and concerns regarding products and services.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Completed transactions in an efficient manner while providing excellent customer service.
Host
Tail O’ the Pup
Ray Brook, New York
05.2022 - 10.2022
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Assisted servers in seating guests by escorting them to their tables.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Education
Coastal Environmental Science
Flagler College
Saint Augustine, FL05-2028
Skills
- Teamwork and collaboration
- Product knowledge
- Product demonstrations
- Positive and professional
- Product promotions
References
References available upon request.
Affiliations
- Babysitting
- Sports
- Hiking
- Surfing
Timeline
Retail Sales Associate
Eastern Mountain Sports
12.2022 - 01.2025
Host
Tail O’ the Pup
05.2022 - 10.2022
Coastal Environmental Science
Flagler College