Anica Tabbsum
Atlanta,Georgia
Summary
Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail/Merchant Associate
Homegoods
11.2021 - Current
- Processing payments in cash, checks, or credit cards along with issuing refunds or changes -Answering customers' questions and information on policies. -Processing merchandise returns quickly and efficiently -Organizing racks and shelves to maintain the visual appeal of the store. -Offer customers carryout services on big pieces of furniture. -Managed a wide variety of customer questions and provided solutions -Built relationships with customers to increase the likelihood of repeat business. -Contacted other store locations to determine merchandise availability
Restaurant Crew Member
Subway
05.2021 - 08.2021
Restaurant Crew Member
Chiptole Mexican Grill
11.2019 - 03.2020
- Prepared fresh food every day with a limited amount of time
- Always required to keep a clean and organized workspace
- Also engaging with other crew members to make sure customers are satisfied with the service offered
- Along with trusting others and being able to ask for help in order for everyone to get work executed swiftly.
Education
BBA - Computer/Information Technology Administration And Management,Cybersecurity
Georgia State University - J. Mack Robinson College of Business
Atlanta, GA12.2024
Skills
- Microsoft PowerPoint
- Problem Solving
- Customer Service
- Service Work
- Microsoft Excel
- Agile
- Business Modeling
- Database Design
- Software development life cycle
- Business Process Analysis
- User requirements
Certification
- Excel Essential Training (Office 365/Microsoft 365) - LinkedIn
- Learning Excel 2019 - LinkedIn
- Virtual Exchange - International Students - Canvas Credentials (Badgr)
Languages
Bengali
Native or Bilingual
Timeline
Retail/Merchant Associate
Homegoods
11.2021 - Current
Restaurant Crew Member
Subway
05.2021 - 08.2021
Restaurant Crew Member
Chiptole Mexican Grill
11.2019 - 03.2020
BBA - Computer/Information Technology Administration And Management,Cybersecurity
Georgia State University - J. Mack Robinson College of Business