Aniceia May

Compassionate State Tested Nurse Aide (STNA) with experience in providing patient care within various healthcare settings. Skilled at assisting patients with daily living activities, monitoring vital signs, and maintaining patient comfort and safety. Noted for efficient teamwork, strong communication skills, and ability to handle high-stress situations calmly. Have made significant impact by improving patient satisfaction rates through personalized care in previous roles. Persuasive communicator focused on tapping into customer loyalty and bringing delinquent accounts current. Savvy to typical customer responses and prepared to use scripts and personal expertise to overcome objections. Confident and collected in challenging situations. Resourceful Banking Customer Service Representative known for being highly productive and efficiently completing tasks. Possess strong skills in problem-solving, account management, and financial product knowledge which enable effective handling of customer inquiries and concerns. Excel in communication, empathy, and adaptability, ensuring customer satisfaction and loyalty.