Anicia Erran
Laveen,AZ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Trainer
MOD Pizza
09.2022 - Current
- Mentored junior employees to improve performance, food safety, and customer service.
- Established and maintained quality control standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items..
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Beauty Consultant
Target
03.2020 - 10.2021
- Listened to customer needs and desires to identify and recommend optimal products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Performed inventory control, such as counting, and stocking merchandise.
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Passionate about learning and committed to continual improvement.
Supervisor
Fired Pie
09.2018 - 03.2020
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Organized implementation of new banners, displays, and menus.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
Skills
- Creative Problem-Solving
- Planning and coordination
- Goal-Oriented
- Training and mentoring
- Employee Motivation
- Reliable and Responsible
- Cash Handling
- Point of Sale POS Software
- Food safety knowledge
- Customer Service
Timeline
Trainer
MOD Pizza
09.2022 - Current
Beauty Consultant
Target
03.2020 - 10.2021
Supervisor
Fired Pie
09.2018 - 03.2020