Ashley Taylor
Chicago,IL
Summary
Dedicated and tech-savvy professional with extensive experience in office administration, project management, and community engagement. Proficient in various IT tools and platforms, with strong analytical, problem-solving, and cybersecurity awareness skills. Adept at enhancing operational efficiency and ensuring data security through meticulous attention to detail and a proactive approach to technology and process improvements.
Overview
7
7
years of professional experience
Work History
Accounting & Office Clerk
Zeigler Auto Group of Lincolnwood
2022.10 - 2024.03
- Managed cash register and Clover Payment system, ensuring transaction accuracy
- Generated CDK receipts and maintained internal filing systems for customer and accounting records
- Delivered superior customer service, handling multi-line phone inquiries for two store locations
- Trained and scheduled 8 cashier staff, optimizing operational efficiency
- Supported general office tasks, including monitoring supplies and maintaining work area cleanliness
- Scanned and digitally filed vehicle repair orders and deals into the CDK system.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Responded to inquiries from callers seeking information.
Learning Coach / Site Supervisor
University of Illinois Chicago & Rogers Park Chamber of Commerce
2019.09 - 2024.01
- Assessed disability status through data analysis and policy investigation
- Planned and executed public forums and webinars on disability-related topics
- Collaborated with elected officials to address employment gaps for individuals with disabilities
- Developed and supervised student projects and presentations, fostering academic growth.
- Integrated cross-curricular elements into lessons, providing students with a well-rounded education and reinforcing connections between subjects.
- Supported struggling learners with targeted instruction, resulting in increased academic achievement.
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Vice President, Director of Development
Bullets 4 Life
2017.01 - 2021.01
- Provided administrative support to the Founder & President, enhancing organizational operations
- Developed and facilitated community outreach workshops and engagement programs
- Managed cash handling, donation records, and social media content development
- Coordinated community and fundraising events, securing resources and promoting organizational goals.
Education
Cybersecurity Training -
01.2024
Cara Collective Alumni -
01.2017
AAMC Certified Patient Care Technician - Phlebotomy & EKG -
01.2011
High School Diploma -
01.2004
Skills
- Cybersecurity Awareness: Basic understanding of data protection, privacy regulations, and information security principles. Phishing Awareness.
- IT Proficiency: Skilled in Microsoft Office Suite, Salesforce, Trello, and Monday.com for project management.
- Technical Aptitude: Document preparation, spreadsheet development, and digital filing system management.
- Project Management: Experienced in planning, coordinating, and executing projects using modern PM tools.
- Leadership & Collaboration: Proven ability to lead teams, manage schedules, and collaborate with diverse stakeholders.
- Customer Service Excellence: Exceptional communication and problem-solving skills, ensuring high customer satisfaction.
- Social Media Management: Strategic planning and execution of social media campaigns and content development.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Accounting & Office Clerk - Zeigler Auto Group of Lincolnwood
2022.10 - 2024.03
Learning Coach / Site Supervisor - University of Illinois Chicago & Rogers Park Chamber of Commerce
2019.09 - 2024.01
Vice President, Director of Development - Bullets 4 Life
2017.01 - 2021.01
CompTIA Security+ Certification Course + Exam SY0 - 701 - Cybersecurity Training,
Not Provided - Cara Collective Alumni,
Northwestern Institute of Health & Technology - AAMC Certified Patient Care Technician - Phlebotomy & EKG,
Amundsen High School - High School Diploma,
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