Aniel Marrero
Louisville,KY
Summary
I have completed all my NCTI Jones classes from FT1-FT6
I have been doing a FT Tech for a while now and since Fiber is blooming i would love to learn it and to become a Fiber Techician.
I'm a hands on guy and a fast learner and i'm ready to learn new skills and to progress in this Company.
Overview
13
13
years of professional experience
Work History
FT V
Charter Spectrum
09.2015 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Troubleshooting, testing, repairing and servicing technical equipment
- Providing service and customer support during field visits
- Managing on-site installation, repair, maintenance and testing
- Diagnosing errors or technical problems and determining proper solutions
- Producing detailed service reports
- Documenting processes
- Operating vehicles and machinery in a safe manner
- Following company procedures and protocols
- Cooperating with technical teams and sharing information across the organisation
- Making appropriate recommendations and briefing on repairs, diagnostics and equipment specifications
- Building positive relationships with customers
FT 3
Bright House Networks
01.2011 - 03.2014
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL1996
Skills
- Organization and Time Management
- Equipment Troubleshooting
- Network Configuration
- Hand Tools Proficiency
- Signal Testing
- Technical Support
- Customer Service
- Attention to Detail
- Device Configuration
- Cabling Layouts
- Customer Education
- Customer Training
- Electrical Knowledge
- Network Troubleshooting
- Dispatch Communication
- Customer Relations Understanding
- Troubleshooting Abilities
- Troubleshooting Skills
- Writing Reports
- Data Cabling Installation
- Safety Practices
- Educating Customers
Languages
Spanish
Native or Bilingual
Timeline
FT V
Charter Spectrum
09.2015 - Current
FT 3
Bright House Networks
01.2011 - 03.2014
High School Diploma -
Coral Gables Senior High School