Summary
Overview
Work History
Education
Skills
Timeline
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Aniela Cardinal

Lancaster,NY

Summary

Dynamic Pharmacy Manager with extensive experience at Rite Aid, excelling in patient education and medication therapy management. Proven track record in optimizing pharmacy operations and enhancing patient adherence, while fostering a customer-centric environment. Skilled in training staff and ensuring regulatory compliance, driving both team performance and patient satisfaction.

Overview

13
13
years of professional experience

Work History

Pharmacy Manager

Rite Aid
11.2012 - Current
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
  • Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
  • Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
  • Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
  • Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Collaborated with store manager to maintain daily operations.
  • Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Facilitated community outreach events promoting health awareness, education, and preventive measures against various diseases.
  • Enhanced patient adherence to treatment plans with introduction of medication synchronization program.
  • Supported patients with chronic conditions through establishment of medication therapy management program.

Staff Pharmacist

Rite Aid
02.2012 - 11.2012
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
  • Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
  • Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
  • Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
  • Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Collaborated with store manager to maintain daily operations.
  • Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Facilitated community outreach events promoting health awareness, education, and preventive measures against various diseases.
  • Enhanced patient adherence to treatment plans with introduction of medication synchronization program.
  • Supported patients with chronic conditions through establishment of medication therapy management program.

Education

Doctor Of Pharmacy - Pharmacy

SUNY At Buffalo
Buffalo, NY

Skills

  • Patient education and counseling
  • Prescription verification
  • Workflow optimization
  • Pharmacy operations management
  • Drug inventory management
  • Training and mentoring
  • Medication therapy management
  • Regulatory requirements
  • Patient safety
  • Medicare and medicaid process
  • Critical thinking
  • CPR/AED
  • Immunizations

Timeline

Pharmacy Manager

Rite Aid
11.2012 - Current

Staff Pharmacist

Rite Aid
02.2012 - 11.2012

Doctor Of Pharmacy - Pharmacy

SUNY At Buffalo

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Aniela Cardinal