Aniesa Maulupe
Carson
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
6
6
years of professional experience
Work History
Dental Assistant
Dominguez Hillz Dental Group
Carson
07.2023 - 01.2025
- Turn on all computers and display the workday schedule; at the end of the day, close all computers and make sure everything is shut off.
- Turn on sterilization machines, and ensure each machine is working properly; at the end of the day, clear all machines of instruments, and turn off each sterilization machine.
- Clean, sterilize, and bag all instruments.
- Clean and run all chairside lines.
- Clean all obituaries, and provide all barriers to appropriate sections of the chair.
- Meet and greet all patients, providing the utmost customer service possible.
- Dress the patient, and sign all consent forms needed, depending on what treatment is given that day for that patient.
- Make all trays for that specific workday, providing all instruments needed to perform each procedure.
- Take all X-rays for new patients, or those needed by the doctor for treatment.
- Provide chairside assistance to doctor
- Make temporary crowns for patients
- Ensure impressions are done (and/or poured up with stone material) and lab slips are completed for the according lab
- Maintain cleanliness in back office and lab
- Put away all new products shipped to office in designated area
- Assistant hygienist with perio charting and check up x-rays
Mental Health Technician
College Hospital Cerritos
Cerritos
01.2021 - 08.2021
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Supported clients in developing daily living skills such as time management.
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
- Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
Intake Coordinator - Unit Secretary
Oceanview Adult Psychiatric Health Facility
01.2019 - 03.2020
- Greeted visitors and patients in a courteous and friendly manner.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Checked outpatients upon completion of their visit, collected co-payments if necessary and processed billing paperwork.
- Performed basic bookkeeping duties such as tracking payments received from insurance companies or patients.
- Managed the front desk area ensuring neatness at all times.
- Prepared documents for signature by physicians or other authorized personnel.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Distributed incoming mail throughout the hospital in a timely manner.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Managed multiple projects simultaneously while meeting deadlines consistently.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
Education
High School Diploma -
Carson High School
Carson06-2016
Some College (No Degree) - Healthcare Administration
Long Beach City College
Long Beach, CASkills
- X-ray imaging
- Instrument sterilization
- Patient scheduling
- Electronic health records
- Customer service
- Office organization
- Team collaboration
- Crisis intervention
- Data entry
- Time management
- Cross-training capabilities
- HIPAA compliance
- OSHA regulations
- First aid training
- Office administration duties
Timeline
Dental Assistant
Dominguez Hillz Dental Group
07.2023 - 01.2025
Mental Health Technician
College Hospital Cerritos
01.2021 - 08.2021
Intake Coordinator - Unit Secretary
Oceanview Adult Psychiatric Health Facility
01.2019 - 03.2020
High School Diploma -
Carson High School
Some College (No Degree) - Healthcare Administration
Long Beach City College
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