Aniesa Soberg
Crystal Lake,IL
Summary
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in organization.
Overview
1
1
year of professional experience
Work History
Cashier
BP
Genoa City, WI
10.2021 - 03.2022
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Greeted over 700 patients per day.
Cashier Team Lead
Dollar General
Genoa City, WI
05.2021 - 09.2021
- Monitored areas for security issues and safety hazards.
- Helped customers complete purchases, locate items and join reward programs.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Generated routine reports and professional correspondence.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Controlled merchandise zoning and monitored compliance with merchandising guidelines.
- Communicated with customers and team members to solve problems.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
- Interpreted and enforced operating instructions, procedures and safety rules.
- Resolved escalated customer disputes with special actions such as discounts.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
CNA
Right At Home Senior Care
Algonquin, IL
10.2020 - 03.2021
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Obtained client medical history, medication information, symptoms and allergies.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Education
CNA
Avid CNA School
Elgin, IL05.2020
High School Diploma -
Freeport Highschool
Freeport, IL03.2015
Skills
- Shipment Procedures
- Customer Transactions
- Merchandise Packaging
- Feedback Acceptance
- Call Response and Transfer
- Policies and Procedures
- Payment Processing
- Product Location
- Honest and Ethical
- Cash Handling
- Problem Solving
- Detail-Oriented
- Work Task Prioritization
Timeline
Cashier
BP
10.2021 - 03.2022
Cashier Team Lead
Dollar General
05.2021 - 09.2021
CNA
Right At Home Senior Care
10.2020 - 03.2021
CNA
Avid CNA School
High School Diploma -
Freeport Highschool