Aniessa Hermosillo
El Mirage,AZ
Summary
Highly Motivated Bilingual (Spanish/English) administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
7
7
years of professional experience
Work History
Branch Administrative Coordinator
Boys and Girls Club of the Valley
03.2021 - Current
- Responsible for coordinating the front desk receptionist and administrative duties for the branch
•Responsibilities include: entering data into club database system and supporting the USDA Food program, participating in
investigations, assisting with program management.
•Monitored daily cash flow activities within the branch office
environment.
•Coordinated with external vendors for ordering office equipment
and supplies.
•Developed and maintained effective customer service strategies to
ensure clients' satisfaction.
•Performed administrative duties such as answering phones, responding to emails, filing documents and preparing reports.
•Collaborated with department leads and senior management to
coordinate operations and drive improvements. - Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Manage facility and staff during supervisor's absence.
Brand Ambassador and sales representative
American Eagle Outfitters & Aerie
06.2020 - 11.2021
- Provides excellent customer service
- Manages store during supervisor's absence
- Provides one-on-one care for individual needs of customers
- Trains staff on all duties surrounding the sales association positions including: cash handling, customer grievances, and store metrics
- Keeps track of inventory and shipments for customers and warehouse.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Multi-family Nanny
01.2017 - 01.2020
- Provides attentive supervision for multiple families while parents are out
- Supervised youth from ages 1-10 Mon-Fri with occasional weekends as well
- Maintained cleanliness and organization amongst households, often providing meals for dietary needs as well
- Brought youth to and from appointments as needed.
Education
No Degree - Business
Maricopa Community Colleges - Glendale Community College
Glendale, AZ04.2024
High School Diploma -
Dysart High School
El Mirage, AZ05.2019
Skills
- Fingerprint Clearance - Current
- CPR and first aid certification License - Current
- Food handlers license - Current
- Microsoft word/office
- Excel
- Team Collaboration
- Bilingual (Spanish/English)
- Attention to Detail
- Data Entry
- Time Management
- File Organization
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Branch Administrative Coordinator
Boys and Girls Club of the Valley
03.2021 - Current
Brand Ambassador and sales representative
American Eagle Outfitters & Aerie
06.2020 - 11.2021
Multi-family Nanny
01.2017 - 01.2020
No Degree - Business
Maricopa Community Colleges - Glendale Community College
High School Diploma -
Dysart High School