Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anihuska Tinoco

Orlando

Summary

Excelling at Yankee Candle in Orlando, I excelled in customer service and problem-solving, effectively communicating product features and benefits. My ability to adapt to diverse groups and keen attention to detail ensured a clutter-free work area, enhancing the shopping experience for customers. I have been promoted now to an assistant manager. With that I have more variety in tasks to accomplish, such as making sure that the store is stocked, opening and closing the store efficiently, calculating numbers and filling out road maps, completing returns and exchange, and making sure sales associates are meeting their goal. This role honed my teamwork and collaboration skills, preparing me for further professional challenges.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Yankee Candle
11.2024 - Current
  • Ensured all customers were greeted with a warm, friendly smile.
  • Served all in-line customers in a timely manner.
  • Responsibility of making sure of hitting sales goal.
  • Resolved any customer issues such as returns or any questions.
  • Dealt with store damaged items.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Sales Associate

Yankee Candle
06.2023 - 11.2024
  • Kept work area clean, organized and free of clutter at all times.
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
  • Developed an understanding of the product line and was able to effectively communicate features and benefits to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

High School Diploma -

William R. Boone High School
05.2024

Skills

  • Sales performance tracking
  • Strategic planning
  • Staff training and development
  • Collaborative team development
  • Sales approach development
  • Strategic goal setting
  • Workforce engagement

Languages

Spanish
English

Timeline

Assistant Manager

Yankee Candle
11.2024 - Current

Sales Associate

Yankee Candle
06.2023 - 11.2024

High School Diploma -

William R. Boone High School