Seeking a customer service-focused role to enhance skills in a dynamic environment. Diligent Operator with expertise in quality control, machine troubleshooting, and strong time management skills. A fast learner with several years of experience operating diverse machines, dedicated to minimizing costs and maximizing productivity.
Overview
14
14
years of professional experience
Work History
Driver
Uber
Stockton, CA
09.2023 - Current
Provided safe and reliable transportation services to passengers, maintaining a high customer satisfaction rating
Maintained vehicle cleanliness and adhered to all traffic laws and regulations
Assisted passengers with boarding, luggage, and ensured a comfortable ride experience
Auditor / Warehouse Forklift Operator
DHL
Livermore, CA
09.2020 - 08.2022
Picker
Per client/customer request
Cycle Counts for client/customer orders quantity accuracy
Auditing to be 100% on client/customer order request for accuracy
Consolidating materials to utilize space sufficiently
Other labor duties for Warehouse management
Reported failures, malfunctions or wear issues on equipment to supervisor
Taught new employees machine operation techniques and important business procedures
Loaded and unloaded packages from loading dock to trucks
Order Selector / Customer Service Associate
AMBER LOGISTICS
Livermore, CA
01.2019 - 04.2020
Based operation
Maneuvered forklift over and around loaded pallets, boxes and other materials
Inspected lifts before use to prevent damage to goods
Used handheld scanners for warehouse management system compliance
Checked shipments for damaged or incorrect items
Operated power material handling equipment to accurately select and palletize loads
Loaded and unloaded product from flat beds and box trailers
Pulled merchandise to fulfill orders to specification
Accepted, processed and quickly filled orders
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions
Material Handler / Trainer
RK LOGISTICS
Livermore, CA
11.2017 - 08.2018
Client/customer based warehouse
Auditing for accuracy
Order Picker as per client/customer request
Kitting & De-trash
Inventory control/cc counts
RF scan/Receive
Warehouse Associate / Ambassador
Amazon
Tracy, CA
10.2016 - 11.2017
Customer service based
Receive/Intake of materials
Inventory control/cc counts for 100% accuracy of warehouse inventory
Order picker per customer online orders
Assistant team leader
Supervisor / Permanent Substitute Teacher
Career Institute of Health and Technology
New York, NY
03.2010 - 05.2016
Enforced classroom routines to keep students on schedule and operating at consistent level
Requested as substitute teacher based on excellent referrals and trusted performance
Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities
Prepared objectives and outlines for courses of study
Created classroom environment conducive to learning and appropriate to student maturity and interests
Maintained rules of conduct that encouraged self-discipline and responsibility
Prepared, administered and graded tests and assignments to evaluate student progress
Education
Associate of Arts - Facilities Planning And Management
TCI College
Brooklyn, NY
Electrical Technician Certification -
Career Institute of Health & Technology
Skills
Attention to Detail
Manufacturing & Production
Forklift Operation
OSHA Compliance
Problem-Solving
Teamwork and Collaboration
Equipment Maintenance
Effective Communication
Safety Compliance
Supply Chain & Logistics
Customer Service
Machine Operation
Heavy Lifting
Order Selector
Material Loading and Unloading
Picking and Packing
Timeline
Driver
Uber
09.2023 - Current
Auditor / Warehouse Forklift Operator
DHL
09.2020 - 08.2022
Order Selector / Customer Service Associate
AMBER LOGISTICS
01.2019 - 04.2020
Material Handler / Trainer
RK LOGISTICS
11.2017 - 08.2018
Warehouse Associate / Ambassador
Amazon
10.2016 - 11.2017
Supervisor / Permanent Substitute Teacher
Career Institute of Health and Technology
03.2010 - 05.2016
Associate of Arts - Facilities Planning And Management