Anijai Willis

• Maintained tidy and organized store to comply with cleanliness standards.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Monitored sales floor and merchandise displays for presentable condition
• Balanced and organized cash register by handling cash
• Checked pricing
• Answered questions about store policies and addressed customer concerns.
• Increased sales and customer satisfaction through personalized servicing.
• Located merchandise across various stores to address customer needs.
• Worked with loss prevention in monitoring shopper behavior.
• Identified and resolved complex issues by applying advanced analytical strategies.
• Stocked merchandise, labeling items, and arranging according to size or color.
• Managed efficient cash register operations.
• Opened, shelved and merchandised new products in visually appealing and organized displays.
• Engaged in friendly conversation with customer
• Listened to customer needs and desires
• Used in-store system to locate inventory and place special orders for customers.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

• Contributed to team success by completing jobs quickly and accurately.
• Maintained clean and orderly work station.
• Checked customer identification for alcohol, cigarette, and lottery sales.
• Facilitated sales of services and goods.
• Maintained inventory of all saleable items.
• Resolved customer complaints promptly and professionally
• Monitored fuel levels in tanks,
• Promoted special offers and discounts to customers to maximize sales.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Operated register to process payments and collect cash payment for order totals.
• Trained new team members
• Assisted with inventory counts and stocking of merchandise.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Contributed to team success by completing jobs quickly and accurately.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Worked different stations to provide optimal coverage and meet production goals.

• It was a temporary job so there was only so much to do when on the schedule.

• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Exercised composure under pressure and in escalated customer service scenarios.
• Supervised ongoing daily production phases.
• Collaborated with other leaders and executives to direct workflow and support operations.
• Troubleshot equipment to reduce service calls and downtime.
• Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
• Coordinated project workflows for departments.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Kept employees operating productively and working on task to meet business and customer needs.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Excelled in every store position and regularly backed up front-line staff.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
• Managed staff hiring, training and supervision.