Summary
Overview
Work History
Education
Skills
Honors And Awards
Leadership Experience
Timeline
Generic

Anik Chowdhury

Washington,DC

Summary

Data Analytics Specialist with proven expertise in SQL and Power BI, delivering actionable insights for IRS operations. Successfully optimized dashboards and enhanced HR strategies through effective data visualization. Strong analytical skills and stakeholder engagement drive informed decision-making and continuous improvement in workforce analytics.

Overview

6
6
years of professional experience

Work History

Data Analytics Specialist

Internal Revenue Service (IRS)
Washington, DC
07.2023 - Current
  • Generate workforce analytics for executives, focusing on hiring and attrition trends to inform strategy.
  • Partner with HR leadership and Treasury to create effective data strategies for timely insights.
  • Construct Power BI dashboards visualizing key hiring and separation metrics for operational planning.
  • Manage cross-functional data requests, implementing self-service reporting to minimize manual tasks.
  • Deliver presentations and executive summaries that convert data into practical HR business solutions.
  • Performed ad hoc analyses supporting leadership initiatives, facilitating informed decision-making processes.

HR Analytics Specialist I

United States Postal Service, USPS
Washington, DC
02.2022 - 07.2023
  • Maintained HR data models and dashboards in Power BI and SQL, facilitating strategic HR operations.
  • Established a real-time dashboard for project performance monitoring and resource management.
  • Worked alongside HR Tech and ServiceNow developers to create IT ticketing workflows with a tracking dashboard.
  • Performed ad-hoc reporting, presenting actionable insights to stakeholders for continuous improvement.
  • Directed the documentation of standard work instructions while leading knowledge transfer sessions to bolster user support.

Information Technology Trainee

United States Postal Service
Washington, DC
08.2020 - 02.2022
  • Gained hands-on experience in systems, data, and application support through team rotations.
  • Contributed to diverse technology projects, focusing on automation and process enhancements.
  • Collaborated with cross-functional teams to resolve technical issues and improve system performance.
  • Automated dashboards and tools in Excel for workforce and leadership development reporting.
  • Identified and reduced recurring employee training issues using IT ticketing systems.
  • Streamlined processes to enhance efficiency in training operations.
  • Implemented data reporting solutions to facilitate informed decision-making across teams.
  • Supported various technology initiatives aimed at optimizing overall performance.

Learning & Development Student Trainee

United States Postal Service, USPS
Washington, DC
05.2019 - 08.2019
  • Managed nationwide training operations and course catalog for employee development initiatives.
  • Updated HR platform course catalog to ensure timely accessibility of training content.
  • Scheduled virtual training sessions nationwide via Adobe Connect to enhance collaboration.
  • Facilitated knowledge transfer during site visits while supporting user role changes and system functionality.
  • Acquired practical experience in HR systems, training administration, and IT coordination.

Education

Master of Science - Data Analytics

Georgia Institute of Technology
Atlanta, GA
12.2026

Bachelor of Arts - Information Technology & Human Resource Management

Rutgers, The State University of New Jersey
New Brunswick, NJ
01.2020

Skills

  • SQL, R, and Power BI
  • Data visualization and analytics
  • Statistical analysis and processing
  • Project management and presentation
  • UI design expertise
  • ServiceNow proficiency
  • HR analytics and insights
  • Dashboard development
  • Workflow automation techniques
  • Technical communication and troubleshooting
  • Microsoft Office suite proficiency
  • Team collaboration strategies
  • Analytical thinking skills
  • Multitasking abilities
  • Problem-solving techniques
  • Business development strategies
  • Workflow optimization practices
  • Organizational development methods

Honors And Awards

  • Academic Excellence/Achievement Award - Counseling & Support Services
  • EOF Outstanding Achievement Award
  • Phi Theta Kappa Honor Society Inductee
  • Lean Six Sigma Yellow Belt Certified

Leadership Experience

  • Building Operations Manager, Rutgers College Avenue Student Center, Supervised 7-10 staff and oversaw daily operations and large-scale campus events.
  • Head of Logistics, Rutgers Bengali Student Association, Managed event planning, vendor coordination, and team operations for cultural events.
  • Teacher Assistant, Summer Gita School, Assisted with class activities and student engagement during youth educational program.
  • Team Lead, ScanMD Project, Rutgers ITI Showcase (2018), Led development of an award-winning mobile healthcare app, earning the Judges' Choice Award for innovation in the Healthcare category.

Timeline

Data Analytics Specialist

Internal Revenue Service (IRS)
07.2023 - Current

HR Analytics Specialist I

United States Postal Service, USPS
02.2022 - 07.2023

Information Technology Trainee

United States Postal Service
08.2020 - 02.2022

Learning & Development Student Trainee

United States Postal Service, USPS
05.2019 - 08.2019

Master of Science - Data Analytics

Georgia Institute of Technology

Bachelor of Arts - Information Technology & Human Resource Management

Rutgers, The State University of New Jersey