Anika Brooks
Crest Hill,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level patient coordinator position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Warehouse Coordinator
Ryder Integrated Logistics
02.2022 - Current
- Helped keep inventory accurate by overseeing daily cycle counts.
- Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
- Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Maintained high standards of cleanliness throughout the warehouse facility by adhering to housekeeping best practices consistently.
- Coordinated receiving process and managed dock to efficiently unload trucks.
- Communicated and integrated with other departments to share information and coordinate successfully.
- Monitored staging and kitting procedures to identify and improve packaging and shipping times.
- Monitored employee performance closely with regular evaluations and feedback sessions, promoting professional growth within the team.
Shipping Clerk
Michelin Tire
08.2019 - 08.2021
- Communicated with vendor representatives to resolve damaged shipments and item shortages
- Checked bills of lading, outgoing package paperwork and other documentation for accuracy
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers
- Creating bill of ladings in TBL and packing slips for orders picked
- Creating orders in system SAP communicating with drivers for assigned docks responsible for outlook emails with any concerns from CSR's
- Scheduling carriers for daily pick up.
Medical Receptionist
Kidney Care Centre
04.2018 - 07.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Supported office staff and operational requirements with administrative tasks.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Dispatcher Office Assistant
XPO Logistics
02.2018 - 07.2019
- Directed investigations to verify and resolve customer or shipper complaints
- Evaluated and adjusted over 30 routes based on daily needs, available workers, traffic hazards and weather conditions
- Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs
- Followed detailed directions from management to complete daily paperwork and computer data entry
- Completed daily logs for management review
- Making inbound and outbound calls to/from customers for returns/exchange or shortage.
Data Entry Clerk
Atc Transportation
07.2017 - 02.2018
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Compiled information and input into AS400 database
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
- Added documents to file records and created new records to support filing needs
- Scanned documents and saved in database to keep records of essential organizational information
- Created reports based on up-to-date data to inform business decisions
- Inbound and outbound calls to/from drivers for route accuracy.
Education
High School Diploma -
Bradford High School
Kenosha, WI05.2016
Skills
- Basic math
- Responsible
- Leadership
- Flexible & Adaptable
- Organization and Time management
- Shipment planning
- Customer Service
- Positive Attitude
- Clear Communication
- MS Office
- Attention to Detail
- Schedule Coordination
- Customer Relations
- Decision-Making
- Team Management
Accomplishments
- Critical thinking, Excellent
- Microsoft Word software proficiency, Excellent
- Excel software proficiency, Excellent
- Computer skills, Excellent
- Written Communication, Excellent
- Software, Excel
- Microsoft Word, Excellent
- Powerpoint, Excellent
- AS400, Good
- SAP, Good
- Languages, Sign Language
Timeline
Warehouse Coordinator
Ryder Integrated Logistics
02.2022 - Current
Shipping Clerk
Michelin Tire
08.2019 - 08.2021
Medical Receptionist
Kidney Care Centre
04.2018 - 07.2019
Dispatcher Office Assistant
XPO Logistics
02.2018 - 07.2019
Data Entry Clerk
Atc Transportation
07.2017 - 02.2018
High School Diploma -
Bradford High School