Anika Hood
DETROIT,MI
Summary
Detail-oriented and results-driven Bookkeeper and HR Specialist with 5+ years of combined experience in financial operations, HR support, compliance, and customer service. Skilled in AP/AR, reconciliations, collections, budgeting, onboarding, reporting, and process improvement. Recognized for accuracy, efficiency, and strong relationship-building skills. Seeking to contribute a versatile administrative, financial, and HR skill set to a progressive organization.
Overview
10
10
years of professional experience
Work History
Bookkeeper
LAZ Parking
Detroit, MI
04.2023 - Current
- Manage full-cycle bookkeeping for more than 14 locations within the Downtown Detroit portfolio, ensuring accurate and timely financial reporting.
- Oversee accounts payable, accounts receivable, collections, and bank reconciliations in compliance with generally accepted accounting principles.
- Conduct collection activities, including past-due follow-ups, aging report reviews, and payment coordination to reduce outstanding balances.
- Prepare, process, and distribute monthly invoices, credit adjustments, account summaries, and financial packages for leadership and clients.
- Maintain and update budgets and forecasts to ensure alignment with operational and financial activity.
- Process new-client enrollments and maintain customer accounts using a proprietary accounts receivable system.
- Prepare and distribute daily revenue reports to support accurate financial tracking.
- Train employees on financial procedures and best practices to improve departmental accuracy and productivity.
- Implemented improved bookkeeping workflows and automated invoicing processes, reducing manual workload and increasing accuracy.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Human Resources Generalist
Comprehensive Urology
Detroit, MI
02.2020 - 04.2023
- Full-cycle recruitment, including job postings, applicant screening, interviews, offer coordination, and onboarding.
- Administered the human resources information system, processed employee status changes, and maintained confidential personnel records.
- Conducted new-hire orientations covering company policies, employee benefits, workplace expectations, and compliance requirements.
- Supported compliance with HIPAA regulations and applicable federal and state employment laws.
- Assisted with employee benefits administration, annual open enrollment, reporting, and internal audits.
- Responded to employee questions regarding benefits, policies, payroll, and workplace procedures.
- Organized employee engagement initiatives designed to improve morale, retention, and workplace culture.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Facilitated criminal background check process for new hires.
Submissions Coordinator
Rapid Finance
Detroit, MI
02.2019 - 03.2020
- Managed the submission lifecycle from initial intake through funding while maintaining accuracy and regulatory compliance.
- Reviewed, analyzed, and distributed complete submission packages to partner funding companies.
- Communicated with internal teams and external partners to resolve missing information and prevent processing delays.
- Supervised a team of associates by assigning daily tasks, monitoring performance, and providing guidance.
- Maintained organized records and tracked submissions to ensure deadlines and production goals were met.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Document Analyst
Quicken Loans
Detroit, MI
06.2016 - 02.2019
- Verified the accuracy and completeness of mortgage documents while resolving discrepancies in accordance with investor guidelines.
- Managed a daily loan pipeline while consistently meeting production, quality, and compliance standards.
- Communicated with internal teams to obtain missing documentation and resolve loan-processing concerns.
- Identified and implemented process improvements that increased efficiency and reduced document-processing errors.
- Maintained confidential financial and customer information in accordance with company and regulatory requirements.
- Implemented quality control measures to identify discrepancies in submitted documentation.
Education
High School Diploma -
Covenant House Acadmeny
Detroit, MIBachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH06-2027
Skills
- Accounting and bookkeeping
- Quickbooks
- Invoice processing
- Bank statement reconciliation
- Accounts payable
- Knowledgeable in all HR systems
- Payroll processing
- Employee handbooks
- Audit preparation
- Budget support
Timeline
Bookkeeper
LAZ Parking
04.2023 - Current
Human Resources Generalist
Comprehensive Urology
02.2020 - 04.2023
Submissions Coordinator
Rapid Finance
02.2019 - 03.2020
Document Analyst
Quicken Loans
06.2016 - 02.2019
High School Diploma -
Covenant House Acadmeny
Bachelor of Science - Human Resources Management
Southern New Hampshire University