As a nursing professional, I possess an extensive clinical knowledge, exceptional interpersonal skills, and unparalleled technical expertise. My understanding of EMR charting, medication administration, and interdisciplinary collaboration allows me to significantly improve patient care and support. My expertise in nursing education and professional development enables me to create curriculums and programs that effectively enhance the growth of clinical and non-clinical team members. As a leader, I am committed to serving and empowering our team to provide the best possible experiences for our patients, families, and colleagues.
Overview
21
21
years of professional experience
2
2
Certification
Work History
Nurse Manager-Clinical Education
Wake Forest Baptist Health
03.2021 - Current
Provides leadership to Clinical Education staff and supports educational needs of all services lines in both Inpatient and Ambulatory settings
Collaborates with Nursing Professional Development Specialists (NPDSs) in assessing, planning, developing, implementing, and evaluating orientation, education, competencies, skills fair, credentialing, and continuing professional development for hospital staff
Develops collegial relationships, serving as education contact to leaders, staff, and all departments served
Coordinates nursing education with other healthcare disciplines and assists in integrating services for continuity of care
Assumes responsibility with Director to plan, develop, implement, and monitor the budgetary process and provides variance explanations for monthly operating report
Also, assumes responsibility for reporting Action O/I data
Participates and collaborates on system committees such as Policy and Procedures, Continual Survey Readiness-Compliance, Professional Council, Infection Prevention, Leadership, etc
Oversees management of Clinical Education Programs such as Schools of Nursing, Transition to Practice, Nurse Extern, Preceptors, Approved Provider Unit, Management of Aggressive Behavior (MOAB), NAI+4, NAII, Clinical Instructor Program (CIP), and Shadowing
Oversees management of HealthStream, Lippincott, myClinical Exchange, and Canvas
Oversees Annual Nursing Scholarships, PREP Award, and Certification Reimbursement
Participates in Northwest AHEC Consortium, ANPD Cardinal Affiliate, and Interdisciplinary committees like CEAL, School of Medicine, etc
Promotes a culture of safety for patients, self, co-workers, and facility
Facilitates conflict resolution and fosters teamwork
Maintains privacy, confidentially, and security of staff.
Clinical Training Manager
Epic, Wake Forest Baptist Health
01.2017 - 03.2021
Created and executed an overall vision for the training program and developed additional educational plans as needed
Developed a training environment strategy, which includes coordinated the training environments, refreshed lesson plans and schedules, and developed playground and practice environments
Coordinated with other application and project managers as required to integrate work and lesson plan to ensure deliverables are met
Ensured all users are properly trained prior to gain access to the production environment and that all users receive the appropriate level of training
Determined the types of curriculum delivery methods (such as instructor-led classes, e-learning, and blended learning) used during training
Managed training team (project managers, principal trainers, credentialed trainers, lead project coordinator and training consultants, as needed)
Delegated work assignments and appropriately set priorities for the team
Mentored team members, motivated the team to success and give recognition for results
Exhibited sound and accurate decision making and serve as an expert resource for problem-solving
Remained flexible and adaptable within a fast-paced environment with rapidly changing requirements
Oversaw the upkeep and maintenance of training resources such as training rooms, workstations, projectors/screens, barcode scanners, etc
Tracked all training milestones to ensure tasks are completed on time
Coordinated all class schedules for hundreds of departments and thousands of users on all clinical applications, before, during, and after training is conducted
Served as a point of contact for business unit leadership
Creates and maintained a culture of accountability.
Clinical Evaluator
Western Governor University
01.2018 - 01.2019
The Evaluator’s work was situational and highly complex, requiring analysis and evaluation of student responses to assessment task prompts to achieve secure, valid and reliable determination of competencies for degree programs.
The Evaluator applied university, department and team policies and procedures in scoring work and crafting helpful, robust and personalized feedback to support students in developing competency and progressing with their degree program.
On occasion, an experienced Evaluator may be called upon to create and implement methods to improve student success and evaluation processes.
The Evaluator's work is critical to each student’s experience and success at WGU
The Evaluator works individually and collectively, as part of a content-specific team, to meet individual, team and department objectives to be accurate, fair, helpful and quick in an environment that is a great place to work.
The Evaluator works effectively and reports worktime accurately, in order to be good stewards of the student’s tuition dollars.
The Evaluator may be called on to resolve student concerns or address student inquiries.
With general direction from a manager and course lead, Evaluators are self-managed, taking initiative and acting independently in completing performance assessment evaluations consistent with standard practices and policies and our commitment to students (i.e., accurate, fair, helpful & quick)
When faced with an unexpected student response, Evaluators are encouraged and expected to collaborate with other evaluators, Course Leads and supervisors/ managers as needed to make a fair determination of competency.
To be successful, Evaluators must be well connected and coordinated within their team, project teams and any applicable cross-functional groups.
An experienced Evaluator may be asked to propose or collaborate on new methods and procedures on new or special assignments.
Nurse Manager
Wake Forest Baptist Health
01.2013 - 12.2016
Provides clinical and administrative leadership for 68 FTEs between a 28-bed Cardiology Interventional and 400+ Telemetry Monitoring units
Responsibilities include 24-hour accountability for the management and long-term planning of the patient care and centralized telemetry areas
This includes maintaining a professional environment through the implementation of the nursing process, staff development and collaborative team interactions for the enhancement of the quality of patient care specific to the age/development of the patient population and cost containment
Promotes a cooperative work environment by utilizing communication skills, interpersonal relationships and team building
Promotes a culture of safety in the Medical Center for patients, self, co-workers, and facility in conjunction with the Director of Nursing and Assistant Nurse Manager
Creates and maintains an environment conducive to optimal patient outcomes in conjunction with the Director of Nursing and the Assistant Nurse Manager
Ensures an environment which stimulates the ongoing professional development of staff in keeping with principles of Shared Governance and professional practice
Assumes responsibility with the Director of Nursing for the planning, development, implementation, and monitoring of the budgetary process for a designated area
Manages patient care and staff in conjunction with the Director of Nursing and the Assistant Nurse Manager
Assumes responsibility for personal and professional development specific to the area of specialty, nursing education, and management
Ensures/provides age/developmentally appropriate patient care in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served as the situation dictates
Interim Nurse Manager
Wake Forest Baptist Health
01.2016 - 06.2016
Provides clinical and administrative leadership for 66 FTEs in the CVICU in collaboration with DON’s, ANM, CE, Charge Nurses and Medical team.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise
Managed staff scheduling and time off to staff nursing floors and allow nurses earned time off adequately
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern
Reviewed department performance and adjusted coverage to compensate for changing conditions
Reviewed patient transfer records routinely to verify patients received appropriate levels of care
Home Health Nurse
Bayada Home Health Care
01.2015 - 01.2016
Provide total nursing care for trach patients with and without mechanical ventilation.
Monitored vital signs, developed and implemented care plans, and documented patient progress
Assessed patients' health status and developed individualized care plans to suit needs
Evaluated patient histories, complaints, and current symptoms
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
Used first-hand knowledge and clinical expertise to advocate for patients under the care and enacted prescribed treatment strategies
Nurse Manager
Wake Forest Baptist Health
01.2007 - 01.2013
Provided clinical and administrative leadership for 58 FTEs on a 26-bed Medicine unit
Responsibilities include 24-hour accountability for the management and long-term planning of the patient care
This includes maintaining a professional environment through the implementation of the nursing process, staff development and collaborative team interactions for the enhancement of the quality of patient care specific to the age/development of the patient population and cost containment
Promotes a cooperative work environment by utilizing communication skills, interpersonal relationships and team building
Promotes a culture of safety in the Medical Center for patients, self, co-workers, and facility in conjunction with the Director of Nursing
Creates and maintains an environment conducive to optimal patient outcomes in conjunction with the Director of Nursing
Ensures an environment which stimulates the ongoing professional development of staff in keeping with principles of Shared Governance and professional practice
Assumes responsibility with the Director of Nursing for the planning, development, implementation, and monitoring of the budgetary process for the designated area
Manages patient care and staff in conjunction with the Director of Nursing
Assumes responsibility for personal and professional development specific to the area of specialty, nursing education, and management
Ensures/provides age/developmentally appropriate patient care in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served as the situation dictates.
Observed, evaluated, and provided feedback to students on clinical performances and other required written clinical assignments
Developed creative and effective teaching methods for course content to capture students attention.
Worked cooperatively with other members of faculty and staff to contribute to overall institutional effectiveness.
Identified academic strengths and obstacles and developed instructional techniques to accommodate different learning styles.
Studied program needs and enhanced content and teaching methods to better communicate material.
Applied multitude of valid methods to employ and assess students' understanding of content.
Appraised student understanding by applying course content and gauging comprehension.
Displayed professional demeanor and served as role model for students.
Clinical Educator
Wake Forest Baptist Health
01.2006 - 01.2007
Coordinated educational events based on assessed needs and follow-up with staff
Participated in the interviewing and onboarding process of new staff
Managed and evaluated the entire orientation process for this 26-bed Medical/Surgical unit
Maintained staff licensure and certification database and ensure compliance with hospital standards and requirements from both State and National regulatory agencies
Participated in the annual evaluation process and oversaw the unit’s annual peer competency assessments
Frequently attended professional development opportunities to improve nursing workflow and patient care delivery
Home Health Nurse
Bayada Nurses / NurseFinders
01.2005 - 01.2006
Maintained the chain of custody and the necessary regulatory documentation for both controlled substances and laboratory specimens received into and transferred out of the facility
Provided care for trach patients with and without mechanical ventilation
Provided emergency medical treatment in home environment and activated EMS as necessary
Monitored vital signs, developed and implemented care plans, and documented patient progress
Assessed patients' health status and developed individualized care plans to suit needs
Evaluated patient histories, complaints, and current symptoms
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
Managed patients recovering from medical or surgical procedures
Used first-hand knowledge and clinical expertise to advocate for patients under thecare and enacted prescribed treatment strategies
Quickly responded to situations impacting the safety and security to the unit, actualizing crisis prevention interventions to control and de-escalate situations
Staff Nurse
Wake Forest Baptist Health
01.2004 - 01.2006
Provided care for the cardiac patient on a 28-bed telemetry unit
Served in the role of Charge Nurse and RN preceptor
Pulled arterial/venous sheaths and monitored for hemodynamic stability
Held office of Secretary for Unit Based Shared Governance Committee
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection
Assessed physical, psychological, physiologic, and cognitive status of patients
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians
Collected blood, tissue, and other laboratory specimens and prepared for lab testing
Developed and implemented individualized patient care plans for optimal outcomes
Evaluated patient histories, complaints, and current symptoms
Managed patients recovering from medical or surgical procedures
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
Used first-hand knowledge and clinical expertise to advocate for patients under thecare and enacted prescribed treatment strategies
Performed triage on incoming patients and determined the severity of injuries and illnesses
Recorded details regarding therapies to keep patient charts updated
Quickly responded to situations impacting the safety and security to the unit, actualizing crisis prevention interventions to control and de-escalate situations
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions
Investigated and resolved issues affecting hospital operations and patient care
Office Assistant / Nurse
Sevenhill Associates
01.2003 - 01.2004
Managed the daily routines for the psychiatric office of two psychiatrist and therapists
Interviewed potential patients and set-up new patient appointments
Collaborated with other healthcare providers regarding mutual patients
Communicated with multiple pharmacists authorizing prescription refills per physician’s orders
Communicated with pharmaceutical representatives scheduling speaker engagements for physicians, scheduling luncheons/dinners, medication samples and prescription programs for low-income patients
Communicated regularly with insurance companies for authorizations to ensure funds were appropriated correctly
Reviewed resumes for potential office staff and assisted in the new hire selection
Oriented and trained new employees
Nurse Supervisor
Wake Forest Baptist Health
01.2011
The Chief Nursing Officer/DONs with on-site operational and clinical leadership
Communicated with all departments
Served as the administrative liaison to patients, families, employees and external customers
Provided clinical and administrative support for the Abuse Protocol for the pediatric and adult inpatient populations
Participated in unit rounds with House Nurse Supervisors
Assisted the House Nurse Supervisors with staffing assignments i.e
Float Pool Staff
Education
DNP - Doctor of Nursing Practice
The University of North Carolina At Greensboro
Greensboro, NC
05.2018
Masters of Science - Nursing-Administration
The University of North Carolina At Greensboro
Greensboro, NC
2014
Bachelor of Science - Nursing
Winston-Salem State University
Winston-Salem, NC
2004
Skills
Nurse Leadership
Staff education and training
Project Management
Strategic planning
Verbal and written communication
Negotiation
Coaching and mentoring
Adult Education
Curriculum Development
Change Control Processes
Project planning and development
Organization and Time Management
Certification
RN Permanent License - 2004
Nurse Executive Board Certified, ANCC - 2012
Nursing Professional Development Board Certified, ANCC - 2023
Additional Information
Basic Life Support Provider 2004
Advanced Cardiac Life Support Provider 2005
WFBH, Leader of the Month 2015
Nurse Excellence Award 2011
Diversity Certificate Program 2022
North Carolina Great 100 Nurse 2023
Affiliations
WeXcel Together Mentorship Program 2023-present
LeadHERship Connection 2023-present
Cardinal Chapter ANPD-Vice President 2023-present
Association for Nursing Professional Development 2021-present
Cardinal Chapter ANPD 2021-present
North Carolina Organization of Nurse Leaders 2021-present
Lead Stroke Coordinator at Atrium Health Wake Forest Baptist Health- Lexington Medical CenterLead Stroke Coordinator at Atrium Health Wake Forest Baptist Health- Lexington Medical Center
Registered Medical Assistant/Endocrinology at Atrium Health Wake Forest Baptist HealthRegistered Medical Assistant/Endocrinology at Atrium Health Wake Forest Baptist Health
ED Supply Chain Coordinator Resource Management at Atrium Health Wake Forest Baptist HealthED Supply Chain Coordinator Resource Management at Atrium Health Wake Forest Baptist Health