Anika Mahin

• Working as a teaching resident (Inclusive Learning Teacher) in 11th grade (ELA) at East Harlem Scholar’s Academy High School
• Enrolled in MSEd at Hunters College as a part of the residency program.
• Regularly participate in staff training sessions to continually enhance knowledge and skills in resident care practices.
• Improved student comprehension by implementing differentiated instruction strategies tailored to individual learning needs.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Promoted collaboration among peers by designing group projects that encouraged teamwork, compromise, and shared responsibility for academic success.
• Contributed to IEP development and implementation, collaborating with multidisciplinary teams to provide appropriate accommodations and modifications for special education students.
• Evaluated student progress using formative assessments, adjusting instructional strategies as needed to maximize learning outcomes.
• Generated long-term action plans to help struggling students succeed academically.

• Communicated with clients, gathered necessary documents and information to begin building a case
• Conducted all initial research and provided information to the Lawyer
• Managed all administrative responsibilities in the legal office
• Drafted the first copy of legal documents
• Organized documents to manage paper and electronic filing systems of clients.
• Prepared and drafted correspondence and legal forms to maintain smooth communications.
• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
• Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.

• Generated content for websites and social media.
• Managed online marketing campaigns for increased brand visibility and customer engagement.

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• Received inbound calls to answer customer queries about service provided, aid with smooth operation of the service being provided by liaising between crew and the office, provide information to customers regarding billing, company policy, scheduling and different types of services provided
• Maintained detailed records of daily operations, customer complaints and disputes
• Entered and managed data in the system
• Made outbound marketing calls to attract new business
• Made collection calls
• Listened to customer complaints and try to resolve the issues as quickly as possible
• Resolved customer disputes.
• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Collected room deposits, fees, and payments.
• Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
• Resolved guest issues promptly, resulting in positive feedback and return visits.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Increased customer loyalty with exceptional communication skills and personalized service.

• Wrote feature articles for the daily news paper
• Conducted thorough research for each feature story, ensuring accuracy and credibility of information presented.
• Enhanced reader engagement by incorporating captivating storytelling techniques and relevant examples in feature articles.
• Pitched innovative story ideas that aligned with publication goals, resulting in increased coverage of trending topics.
• Managed multiple writing assignments simultaneously, consistently meeting deadlines without compromising quality.

• Taught two undergrad history courses.
• Taught four sections in each semester.
• Was responsible for over 120 students per semester.
• Selected and designed lesson plans and curriculum to meet academic objectives.
• Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
• Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
• Encouraged personal development via tutorials.
• Invigilated examinations.
• Involved with general administrative duties.
• Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies
• Conducted playwriting workshops at the department.
• Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.

• Conducted lectures for the 1st and 2nd year MA program students
• Collaborated in the department’s theatre production.
• Delivered engaging presentations on various subjects, resulting in positive feedback and high attendance rates.

• Assisted faculty members with classroom instruction, exams, record keeping, and other miscellaneous projects
• Tutored and mentored students
• Conducted tutorial classes for further development of students
• Carried out invigilating duties.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.

• Wrote 6 plays till date.
• Translated 2 plays.
• Prepared performance texts of 2 plays.
• Plays selected for internationally prestigious theatre festivals in Sweden and India.