Anika Ruiz
Thatcher,AZ
Summary
Dynamic wholesaler with nearly six years at NAPA, excelling in warehouse operations and customer communication. Proven ability in pricing strategy and inventory management, enhancing sales performance. Recognized for keen observational skills and a fast learning aptitude, driving efficiency and customer satisfaction in a fast-paced environment.
Experienced with inventory management, vendor relations, and sales strategies critical to successful wholesale operations. Utilizes negotiation skills to secure beneficial terms and optimize supply chain logistics. Track record of building strong client relationships and driving revenue growth.
Overview
6
6
years of professional experience
Work History
Wholesaler
NAPA Auto Parts
05.2019 - Current
- Managed accounts receivable, ensuring timely collection of payments from clients.
- Evaluated client feedback data to drive improvements in products offerings and customer service experience.
- Reduced delivery times by optimizing logistics and transportation routes.
- Developed and maintained strong relationships with both suppliers and customers, fostering reliable supply chain.
- Increased customer satisfaction with personalized service and timely delivery of orders.
- Built relationships with customers and community to establish long-term business growth.
Counter Associate
NAPA Auto Parts
05.2021 - 05.2023
- Managed inventory levels at the counter
- Served multiple customers at once, handling numerous projects and individuals simultaneously.
- Played active role in supporting management team business lead generation goals.
- Streamlined order processing by efficiently managing counter transactions and maintaining accurate records.
- Demonstrated proactive problem-solving abilities when faced with challenges such as unexpected rush periods or low staff coverage.
- Maintained clean workspaces, adhering to health codes and company standards for a professional appearance.
- Provided knowledgeable assistance about products and services offered, increasing upselling opportunities.
- Accurately handled cash transactions, maintaining proper cash handling procedures and reducing discrepancies in the register.
Delivery Driver
NAPA Auto Parts
05.2019 - 05.2021
- Maintained safe driving
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
Education
High School Diploma -
Thatcher High School
Thatcher, AZ05.2019
Skills
- Warehouse operations
- Ordering
- Pricing strategy
- Checking and receiving
- Sales
- Fast learner
- Inventory
- Cashier
- Very observational
- Communication
Timeline
Counter Associate
NAPA Auto Parts
05.2021 - 05.2023
Wholesaler
NAPA Auto Parts
05.2019 - Current
Delivery Driver
NAPA Auto Parts
05.2019 - 05.2021
High School Diploma -
Thatcher High School
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