Anika Schwalm
Austin,TX
Summary
Detail-oriented server with experience in fast-paced environments, delivering exceptional customer service and enhancing guest experiences. Skills include maintaining organization and cleanliness while driving sales through effective communication and suggestive selling. I always maintain a positive attitude and am looking forward to being a part of a great team.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Sales Representative
SalesBound
Austin, TX
2026.07 - 2026.09
- Engaged customers using strong verbal skills to identify needs and requirements.
- Negotiated deals while effectively resolving objections and complaints.
- Delivered professional support for sales and service inquiries.
- Responded promptly to customer questions and issues.
Server
Pluckers
Austin, TX
2026.03 - 2026.07
- Delivered excellent customer service in fast-paced restaurant environment.
- Assisted guests with menu recommendations, improving overall dining satisfaction.
- Suggested dessert options to enhance guest experience, appetizers, and specialty drinks, contributing to increased sales.
- Monitored daily specials, new menu items, and promotions to inform guests.
- Executed opening and closing duties, ensuring efficient dining area setup and supply restocking.
- Maintained cleanliness and organization of dining area during shifts.
- Adhered to health and safety guidelines for food preparation and serving.
Assistant
Flow Yoga Studios
Austin, TX
2025.11 - 2026.02
- Organized and maintained studio spaces for optimal functionality and efficient workflow.
- Performed regular maintenance and stocked office equipment to support operational readiness.
- Maintained cleanliness and organization of studio equipment and facilities.
Education
High School Diploma -
Westwood High School
Austin, TX2026-05
Skills
- Food safety practices
- Customer service
- Upselling techniques
- Time management
- Task prioritization
- Team collaboration
- Conflict resolution
- Positive and professional
Certification
- TABC
- Texas Food Handlers Certification
Timeline
Sales Representative
SalesBound
2026.07 - 2026.09
Server
Pluckers
2026.03 - 2026.07
Assistant
Flow Yoga Studios
2025.11 - 2026.02
High School Diploma -
Westwood High School