Anika Smith
Upper Marlboro,MD
Summary
Offering 13 years of experience, I excell in sorting incoming and outgoing mail using automated processing equipment. Focused on maintaining high production goals when working in team-oriented environments.
From 2011. I was a Lead Clerk. As a lead clerk , i assumed supervisory responsibilities in the absence of the supervisor, ensuring employee placement, providing necessary resources and fostering a productive work environment. I mentored and trained new staff to excel,promoting a culture of excellence. Additionally, I demonstrated independence and reliability, earning the trust to lead and oversee staff.
I am currently seeking a new challenge in Postal Service, I am eger to leverage my diverse experience and skills to take on a more demanding role. Im prepared to embrace new responsibilities, adapt to changing circumstances and tackle fresh challenges daily. Im driven to continue growing and making meaningful contributions to the organization.
Overview
16
16
years of professional experience
Work History
Postal Clerk
United States Post Office
Capitol Heights, MD
11.2011 - Current
- Maintained efficient workflow within the department through effective communication with co-workers.
- Set goals and operating procedures that maximized employee effectiveness.
- Prepared outgoing mail for shipment by placing in designated containers or bags after weighing and affixing postage labels or stamps.
Summer Camp Counselor
Park and Planning Lake Arbor Comm. Center
06.2008 - 08.2011
- Supervised groups of children during recreational activities.
- Assisted with the planning and execution of daily activities for campers.
- Provided guidance and support to campers in a safe, encouraging environment.
Sales Associate
Macy's
Bowie, MD
08.2010 - 05.2011
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Bowie High School
Bowie, MD05-2009
Some College (No Degree) - Sociology
Howard University
Washington, DCSome College (No Degree) - Business Administration And Management
Prince Georges Community College
Skills
- Group Leadership
- Camper Support And Assistance
- Group Instruction
- Social Media Management
- Problem-Solving
- Problem Resolution
- Product Sales
- Sales Training
- Exceeds Sales Goals
- Merchandising Understanding
- Brand And Product Knowledge
- Excellent People Skills
- Complaint Management
- Distribution Services
- Automated Mail Processing Proficiency
- Records Maintenance
- Team Collaboration
Awards
Honor Roll Bowie High School | Girl Scout Silver Award |Presidential Award Leadership Award | Girl Scout Gold Award | Lean Six Sigma (Yellow Belt)
Hobbies and Interests
Reading | Photography | Graphic Art
Volunteer Experience
- Martha’s Kitchen – Served thanksgiving dinner to less fortunate in Washington D.C.
- Project Back Pack- Filled 150 back packs with school supplies for homeless children in Prince Georges County
- Thanksgiving/Christmas Baskets ( Prince George’s County Family Crisis Center )
- Prince Georges County School Board Meeting – Provide Child Care for meeting
- Sport and Learning Complex – Assist younger campers in the pool and with a variety of activities
- P.G Falcons- Lead cheerleading coach
Timeline
Postal Clerk
United States Post Office
11.2011 - Current
Sales Associate
Macy's
08.2010 - 05.2011
Summer Camp Counselor
Park and Planning Lake Arbor Comm. Center
06.2008 - 08.2011
High School Diploma -
Bowie High School
Some College (No Degree) - Sociology
Howard University
Some College (No Degree) - Business Administration And Management
Prince Georges Community College