Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
10.2024 - Current
Managed medication inventory, ensuring accurate stock levels and minimizing waste.
Processed prescription orders efficiently, adhering to safety protocols and regulatory guidelines.
Assisted pharmacists in patient consultations, providing clear medication instructions and support.
Trained new staff on pharmacy procedures, enhancing team performance and service quality.
Conducted regular audits of medications, verifying accuracy in labeling and storage compliance.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Collected co-payments or full payments from customers.
Nursing Assistant
Lake Wylie Assisted Living
03.2024 - 12.2024
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs, documenting changes for nursing staff review.
Maintained a clean and organized patient environment in compliance with health regulations.
Communicated effectively with patients and families to provide support and information.
Trained new nursing assistants on protocols and patient care procedures.
Responded promptly to patient needs, fostering trust and enhancing care experience.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Medication Technician
Lake Wylie Assisted Living
03.2024 - 12.2024
Administered medications accurately according to physician prescriptions and facility protocols.
Monitored patient reactions and reported changes to healthcare team promptly.
Maintained detailed records of medication administration and inventory management.
Trained new medication technicians on procedures and compliance standards.
Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
Reordered medication to maintain adequate supply.
Maintained thorough electronic records of all administered medications, adhering to HIPAA regulations and facility guidelines.
Turned and repositioned patients to prevent bedsores.
Identified and reported medication errors to avoid distributing wrong medication to patients.
Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
Reduced emergency hospital visits by monitoring patient responses to medications and adjusting as necessary.
Clinical Assistant
Coastal Pediatrics
07.2023 - 02.2024
Assisted healthcare professionals with patient intake and preparation for examinations.
Documented patient medical histories and maintained accurate electronic health records.
Coordinated appointment scheduling and managed follow-up communications for patients.
Supported clinical staff in conducting diagnostic tests and procedures efficiently.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted patients with basic care needs.
Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
Prepared examination rooms and sterilization of equipment following hospital guidelines.
Aided in the diagnosis process by collecting lab specimens, performing basic tests, and reporting results to medical professionals promptly.
Managed inventory levels of medical supplies within the clinic setting, ensuring adequate stock availability for seamless daily operations.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Barista
Starbucks
03.2020 - 05.2023
Prepared and served high-quality coffee beverages in fast-paced environment.
Operated espresso machine and maintained cleanliness of workstations.
Assisted customers with menu selections, ensuring positive experiences.
Managed cash register, processed transactions accurately and efficiently.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Maintained clean and organized workspace, ensuring welcoming environment for customers.
Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Front of House Employee
Best China
02.2020 - 02.2021
Assisted customers with inquiries and service requests, ensuring positive experiences.
Maintained cleanliness and organization of front-of-house areas to enhance customer satisfaction.
Followed safety protocols and procedures to ensure a secure environment for staff and guests.
Handled cash register transactions accurately while maintaining attention to detail in processing payments.
Adapted quickly to changing situations and customer needs, providing flexible support as required.
Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Reset tables between guests by restocking low items and wiping down surfaces.
Education
Associate of Science - Nursing
York Technical College
Rock Hill, SC
05-2027
Clover High School
Clover, SC
12-2022
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Medication dispensing
Prescription filling
Supply restocking
Drug safety
Appointment scheduling
Patients' vital signs
Patient care coordination
Clinical support
Adaptability in healthcare settings
Specimen collection
Vital sign monitoring
Patient care
Direct patient care
Bathing assistance
Compassionate
Basic life support
Bedside manner
Recording vital signs
Electronic charting
Patient-focused care
End-of-life care
Positioning patients
Feeding assistance
Patient lifting
Ambulation assistance
Responding to emergencies
Blood glucose testing
Pediatric care
Range of motion exercises
Calm and level-headed under duress
Certification
CPhT - Certified Pharmacy Technician (SC Board of Pharmacy)
CNA - Certified Nurse Assistant (SC Nurse Aid Registry)
BSL- Basic Life Support Certification (American Heart Association)
Interests
Gardening
Cooking
Music
DIY and Home Improvement
Backpacking and Hiking
Gym Workouts
I enjoy cooking for friends and family gatherings
Dance
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
I enjoy helping others and giving back to the community
I like working with my hands and fixing things
Timeline
Pharmacy Technician
CVS Pharmacy
10.2024 - Current
Nursing Assistant
Lake Wylie Assisted Living
03.2024 - 12.2024
Medication Technician
Lake Wylie Assisted Living
03.2024 - 12.2024
Clinical Assistant
Coastal Pediatrics
07.2023 - 02.2024
Barista
Starbucks
03.2020 - 05.2023
Front of House Employee
Best China
02.2020 - 02.2021
Associate of Science - Nursing
York Technical College
Clover High School
Future Career Goals
I am currently attending York Technical College and have been accepted into their nursing program, which begins in August. I plan to graduate with my ADN in May of 2027. I also plan to further my education to earn my BSN I would like to be an ER Nurse, Flight Nurse, and or Pediatric Nurse.