Summary
Overview
Work History
Education
Skills
Galleryexperience
Artworkexperience - Description
Affiliations
Certification
Timeline
Generic

Anika Wolchuk

Bellefonte,PA

Summary

I excelled within customer service roles, enhancing team efficiency and customer satisfaction. Leveraging skills in conflict resolution and punctuality, I consistently deliver quality service, achieving a notable increase in positive customer feedback. My proactive approach and ability to adapt have been pivotal in my professional growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Driver

DoorDash
10.2021 - Current
  • Promptly delivers food orders to customers with quality levels of customer service
  • Communicates with restaurant staff and customers coordinate order pickup and delivery
  • Verified the contents of inventory loads against shipping papers.
  • Adapted to changing routes or schedules as required by the employer..

To Go Specialist

Cracker Barrel Old Country Store Inc
State College, PA
07.2024 - 01.2025
  • Received incoming deliveries from vendors and checked contents against purchase orders for accuracy.
  • Verified accuracy of all orders before packing them into bags or containers for take-out.
  • Greeted customers in a friendly manner and took orders for to-go items.
  • Assisted other team members in completing tasks when needed.
  • Attended to mobile and online orders accurately, efficiently, and on-time.
  • Collaborated with coworkers to create the best customer and working experience and enviornment.

Food service worker

Raising Canes
State College, PA
08.2022 - 01.2023
  • Maintained precision and calmness in a high-paced environment assisting customers
  • Responsibilities included cooking, order assembly, and sales
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with coworkers to accomplish goals and address issues related to our products and services.

Head Busser

Not Your Average Joes
Ardmore, PA
08.2021 - 07.2022
  • Aids other workers by seating tables, cleaning menus and acquiring storage materials to restock the restaurant, trying to provide as much assistance possible and propagate a good work environment
  • Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
  • Greeted guests with friendliness and professionalism.
  • Attended to tasks around the fast paced environment to guarantee speed and efficiency
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Effectively multitasked within fast-paced environment.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Cashier and Customer Service

Boston Style Pizza
Wynnewood, PA
09.2019 - 11.2021
  • Addressed customer concerns in a prompt and professional manner
  • Mentored new employees to ensure they were prepared and ready to be immersed in the work environment
  • Handled monetary transactions for in person, online, and phone orders
  • Processed customer payments quickly and returned exact change and receipts.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers promptly and responded to questions.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Resolved customer complaints professionally in accordance with company policy.

Sunday School Teachers Assistant and Camp Counselor

Penn Wynne Presbyterian Church
Wynnewood, PA
01.2013 - 08.2020
  • Assisted the Church staff with events, fundraisers and tasks
  • Organized lessons, and created and prepared materials and classrooms before lessons
  • Established a communicative and informed work environment
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Assisted teachers with creating and maintaining a safe, orderly learning environment.
  • Supported teachers by preparing materials, setting up equipment, and organizing supplies.
  • Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
  • Created and maintained a safe and engaging learning environment for all students.

Education

Bachelor of Arts - Arts And Architecture

Penn State University
University Park, PA
05-2025

Skills

  • Driving and transportation
  • Team building
  • Punctuality
  • Patience and tact
  • Attention to detail
  • Conflict resolution
  • Friendly and outgoing
  • Customer service
  • Punctual and reliable
  • Flexible schedule
  • Adaptability

Galleryexperience

  • Zoller Gallery, Dates of debut and names of pieces highlighted.
  • School Gallery in Altoona Penn State Campus, Dates of debut and names of pieces highlighted.

Artworkexperience - Description

List all the fun art things you’ve done, sell tattoos etc.

Affiliations

  • I have presented in two galleries.
  • Self promoted commission based artist.
  • Prevenient within the band scene and local artists to provide quality, personalized artwork affordably.
  • Printed clothes for a small designer.
  • Printed for a film.
  • Acted within a short film and commercial

Certification

  • DCF license

Timeline

To Go Specialist

Cracker Barrel Old Country Store Inc
07.2024 - 01.2025

Food service worker

Raising Canes
08.2022 - 01.2023

Driver

DoorDash
10.2021 - Current

Head Busser

Not Your Average Joes
08.2021 - 07.2022

Cashier and Customer Service

Boston Style Pizza
09.2019 - 11.2021

Sunday School Teachers Assistant and Camp Counselor

Penn Wynne Presbyterian Church
01.2013 - 08.2020

Bachelor of Arts - Arts And Architecture

Penn State University

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Anika Wolchuk