Aniki Smith
Port Saint Lucie
Summary
Hardworking professional with proven relationship-building and time management skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
Duffys Sports Grill
11.2024 - Current
- Provided exceptional customer service in fast-paced environment while managing multiple tables effectively.
- Collaborated with kitchen staff to ensure timely delivery of orders and guest satisfaction.
- Suggested menu items to guests based on preferences, increasing customer engagement and satisfaction.
- Assisted in maintaining cleanliness and organization of dining area, enhancing overall guest experience.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Scheduler
Radiology Imaging Associates
10.2022 - 12.2025
- Developed and maintained scheduling procedures to ensure timely completion of projects.
- Scheduled and confirmed appointments.
- Handled incoming calls and directed callers to appropriate department or employees
- Communicated via phone calls and chat with patients
Server
Olive Garden Restaurant
07.2022 - 03.2023
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Hostess and To Go Specialist
Benihana
09.2021 - 09.2022
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Communicated clearly with kitchen staff regarding customer orders.
- Greeted customers in a friendly manner and took orders for to-go items.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
Team Lead
Urban Air Adventure Park
06.2020 - 10.2021
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard
- Planned breaks and time off for team members
- Engaged with customers
- Worked all positions when needed (kitchen, front desk, court monitor)
- Assisted with parent complaints
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
Education
Associate of Arts - Radiology
Indian River State College
Ft. Pierce, FL12-2026
Skills
- Great communication
- Works well with others
- Professional and mature
- Customer Service
- Team building
- Take-out service
- Check payment processing
Timeline
Server
Duffys Sports Grill
11.2024 - Current
Scheduler
Radiology Imaging Associates
10.2022 - 12.2025
Server
Olive Garden Restaurant
07.2022 - 03.2023
Hostess and To Go Specialist
Benihana
09.2021 - 09.2022
Team Lead
Urban Air Adventure Park
06.2020 - 10.2021
Associate of Arts - Radiology
Indian River State College
Education and Training
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