Anikia Jones
Boligee,AL
Summary
Proven track record in customer service and cash handling, demonstrated at Soul Out Cafe and Holiday Inn. Excelled in building customer relationships and maintaining high satisfaction levels, with a keen ability to manage time efficiently. Showcased reliability and empathy, ensuring accurate financial transactions and fostering repeat business. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Soul Out Cafe
01.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Front Desk Clerk
Holiday Inn
03.2020 - 03.2022
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Used internal software to process reservations, check-ins and check-outs.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Associate of Science - Nursing
Bevill State Community College
Sumiton, AL05.2025
High School Diploma -
Paramount High School, Boligee, Ala
Boligee, AL05.1999
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Reliability and punctuality
- Time management skills
- Cleaning and sanitizing
Certification
Business Administrations
- Business Administrations, Peter J. Kirksey - May 1999
Timeline
Cashier
Soul Out Cafe
01.2023 - 04.2024
Front Desk Clerk
Holiday Inn
03.2020 - 03.2022
Associate of Science - Nursing
Bevill State Community College
High School Diploma -
Paramount High School, Boligee, Ala
Business Administrations
- Business Administrations, Peter J. Kirksey - May 1999
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