Anil Agnihotri
13826, Dairy Farm Drive, Boyds,MD
Summary
A visionary Leader, a change agent, an execution master in Hospitality business. Brings more than 25 years of international experience in Managing Boutique Hotels, Resorts & Tented accommodation. Good working knowledge in remotely located touristic locations.
Overview
15
15
years of professional experience
Work History
Operation's Head
Evoke Experiences
Ahmedabad , Gujarat , India
08.2016 - 02.2024
- Exceeded Guest Satisfaction by regular feedback finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our Tent city with an inventory of 5oo luxurious tents and other Hospitality Services.
- Hosting VIP's such as President, Prime Minister, State Governor and many Celebrities from various fields.
- Won Best Tourism Village award from United Nations (UNWTO) 2023, in addition Best Host.
Group General Manager
FRA Sports Pvt.Ltd.
New Delhi , India
01.2012 - 07.2016
- Successfully managed 6500 member's, attained net margin of 70% on the management contract in the first year of Operations.
- Managed a team of employees within multiple departments across various locations.
- Established procedures to ensure compliance with applicable laws and regulations.
General Manager
Avalon Resorts Pvt.Ltd. 4*
Mussoorie , UK , India
01.2009 - 12.2011
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Resolved Guest complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
Education
Internship in F&B - Hospitality
Hilton International
Schiphol Airport , Amsterdam09-1988
High School Diploma -
Hotel School Hague
The Hague , The Netherlands08-1988
Skills
- Friendly, Positive Attitude
- Team building
- Calm Under Pressure
- Attention to Detail
- Guest Feedback process & Flow
- Hotel Pre-Opening Process Flow
References
References available upon request.
Timeline
Operation's Head
Evoke Experiences
08.2016 - 02.2024
Group General Manager
FRA Sports Pvt.Ltd.
01.2012 - 07.2016
General Manager
Avalon Resorts Pvt.Ltd. 4*
01.2009 - 12.2011
Internship in F&B - Hospitality
Hilton International
High School Diploma -
Hotel School Hague