Engineered and deployed a comprehensive self-service provisioning platform for automating the setup of computing, networking, and storage resources across both public and private clouds, leveraging Infrastructure as Code (IaC) methodologies
Enhanced system observability by integrating a unified monitoring dashboard, ensuring strict adherence to Service Level Indicators (SLI), Objectives (SLO), and Agreements (SLA) for optimal service performance
Established and promoted best practices in Site Reliability Engineering across the team, fostering a culture of collaboration, mentoring junior members, and leading by example to ensure the delivery of high-quality, reliable services
Developed and implemented an advanced diagnostics framework to automate the testing and validation of the platform, ensuring robustness and reducing manual intervention
Spearheaded automation initiatives, working in close collaboration with software development teams to streamline processes and improve efficiency
Leveraged Tableau to design and implement compelling data visualizations for service performance reviews, providing critical insights into service adoption trends and areas for improvement.
Lead Cloud Engineer
Cisco System Inc
NC
09.2018 - 12.2020
Managed and enhanced reliability of high-traffic WebEx platform
Utilized SRE principles for system improvement
Provided end-to-end expertise in distributed systems design and cloud technologies
Recommended optimal cloud configurations and code improvements
Developed data visualizations using Tableau to track error budgets and resource allocation effectively.
Lead SRE Engineer
Capgemini - Cisco
San Jose, CA
03.2010 - 09.2018
Led team in enhancing reliability and performance of self-managed applications
Advocated for system improvements based on technical expertise
Implemented changes to optimize code and enhance system performance.
Software Developer
Justdial US
Mumbai, India
11.2009 - 03.2010
Developed search engine solutions for B2B business
Demonstrated end-to-end technical expertise.
Software Developer
Tri-com
Mumbai, India
03.2008 - 11.2009
Developed search engines solutions for a local marketplace
Implemented code changes for system optimization.
Education
Graduate in Computer Science -
Mumbai University
01.2007
Skills
DevOps: AWS, OpenStack, VMware, Azure
Platforms: UNIX, LINUX (Ubuntu, Red Hat, CentOS)
Languages: Python, Shell Scripting, Perl, Groovy
Version Control Tools: Git, GitHub, GitLab, Argo CD , Helm, k8slens(Lens), Istio
Configuration Management Tools: Ansible and AWX Tower
Methodologies: Agile, Scrum (PI Planning)
Data Visualization Tool: Tableau and Power BI APIs
Web Technologies: Django, Flask, FastAPI, Swagger, OpenAPI, GraphQL
CI Tools: Jenkins, GitLab Pipelines, Argo CD and GitHub Actions
Software Engineer Leader at Cisco System India Pvt. Ltd and Cisco Systems Poland Sp. z o.oSoftware Engineer Leader at Cisco System India Pvt. Ltd and Cisco Systems Poland Sp. z o.o