Results-driven professional with extensive experience in utilizing various platforms and tools to deliver exceptional business value through high-quality software. Keen attention to detail and goal-oriented mindset excel at implementing complex best practices that align with organizational and regulatory expectations. Unwavering focus on achieving expected outcomes ensures successful project completion.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Project Scrum Master
Hands on Agile Coaching & Zaidan Consulting
07.2024 - 06.2025
Facilitated Agile ceremonies, ensuring team collaboration and alignment on project goals.
Mentored cross-functional teams in Scrum methodologies, enhancing process understanding and execution.
Implemented continuous improvement practices that streamlined workflows and increased efficiency.
Collaborated with stakeholders to define product vision and prioritize backlog items effectively.
Utilized Jira for tracking progress, managing sprints, and reporting on deliverables to stakeholders.
Analyzed team performance metrics to identify bottlenecks and drive actionable solutions for improvement.
Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
Managed product backlog effectively, prioritizing high-value items for faster completion.
Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
Created and implemented contingency plans to address potential risks.
Partnered with project team members to identify and quickly address problems.
Communicated project updates to stakeholders at all levels.
Identified and implemented cost-saving measures in IT projects.
Managed various IT projects to meet deadlines and customer requirements.
Resolved staff conflicts and identified potential areas of improvement.
Focused on building critical features up front in order to identify constraints and technical challenges.
Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.
Owned and prioritized product backlog.
Balanced short-term priorities against long-term strategic goals in order to maximize overall product value.
Served as the primary liaison between technical teams, business units, and external partners during product development stages.
Developed comprehensive roadmaps outlining the strategic direction of products over time.
Interacted with internal stakeholders as voice of customer.
Improved team efficiency by coaching members on Agile principles and best practices.
Liaised with product team and development team to help break down requirements.
Fostered a continuous improvement mindset within the team through regular reflection sessions and feedback loops.
Facilitated sprint reviews, retrospectives, and daily stand-up meetings to ensure transparency in the development process.
Reduced time-to-market for new products through effective backlog management and sprint planning.
Established a customer-centric culture, incorporating user feedback into product development processes.
Optimized resource allocation by working closely with project managers and other team leads.
Tracked performance metrics to assess progress toward goals and identify areas for improvement.
Led the creation of detailed user stories to provide clear guidance for development teams.
Attended Agile ceremonies, demos and production proving activities.
Increased collaboration between departments with effective communication strategies and tools.
Broke project into epics and implementable user stories.
Evaluated potential third-party vendors or collaborations to support new feature developments or enhancements.
Enhanced product development by implementing Agile methodologies and practices.
Financial Business Coach
Hegemon Group International
02.2024 - 06.2024
Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Established new client relationships by conducting thorough needs assessments during initial consultations.
Collaborated with team members to streamline processes and improve overall client experience.
Implemented tax-efficient strategies for clients, maximizing returns while minimizing tax liabilities.
Increased client retention rates with personalized communication and regular portfolio reviews.
Carrier Break - Medical Condition
None At This Time
07.2023 - 01.2024
Not Applicable
Senior Informatica Developer
Infosys Technologies
11.2020 - 03.2023
Production Support | Goldman Sachs
PagerDuty is an Internal app developed to address and respond to any alert and acknowledging it in 5 minutes.
Ensured compliance with industry standards by adhering to strict guidelines during data migration projects.
Following runbook instructions and address alert within SLA.
Increased efficiency in data extraction from various sources by utilizing advanced features of Informatica Power center like partitioning, dynamic caching, and pushdown optimization techniques.
Identified opportunities for ETL performance tuning, improving job speed by 25%
Proactively monitored ETL jobs and implemented alerts and notifications to quickly identify and resolve issues
DevOps Engineer ETL Informatica , UBS
Enhanced data integration by designing and developing efficient ETL processes using Informatica Power Center.
Provided support during production deployments by troubleshooting issues and ensuring seamless transitions between environments.
Reduced development time by creating reusable templates and automating common tasks in the ETL process.
Identified, troubleshot and corrected bugs and bottlenecks.
Maintained proper documentation for all developed jobs, facilitating easier troubleshooting and knowledge transfer within the team.
Developed robust error handling strategies within ETL processes to minimize data discrepancies while maintaining overall system stability.
Responsible for supporting and analyzing any jobs failure during AMER Shift
Optimized performance through careful monitoring of system health, identifying bottlenecks, and implementing enhancements as needed.
Identifying cube failures and refresh cubes timely manner to meet SLA
Responsible for making sure Micro Strategy reports are available for business users before login at APAC & EMEA hours.
Responsible for coordinating KT Sessions with dev team & took ownership of supporting.
RAS matrix application and created training document for team.
ETL Developer | T-Mobile Inc.
Responsibilities Includes taking ownership of user stories starting from planning estimation and logging time creating subtasks and moving cards following agile methodology leveraging Jira
Worked Independently and collaborated with team and demonstrated leadership skills with this high visibility Integration project
Troubleshoot production support issues post-release deployment and comes up with solutions
Developing proactive processes for monitoring capacity and performance tuning
Supporting and advising the development teams on technical issues
Troubleshoot production support issues post-release deployment and comes up with solutions
Responsible for analyzing ETL Job failures,resolving data issues, and ensuring successful data loads.
Identifying and resolving issues related to data integration processes, including ETL job failures, data quality problems, and performance bottlenecks.
QA Engineer | Environment Stability | DTCC |
Responsible for monitoring and processing Ingestion, Submission
Responsible for monitoring and fixing any failures in Auto Sys jobs that reviewing control run books which is very well documented for Identifying and resolving data Issues with out missing SLA
Responsible for providing status reports in detail after validation of HKMA load for all stakeholders who will be using data for executing test scripts
Responsible for testing any applications while performing any maintenance activities patching servers or any server upgrades.
Following incident management procedures to resolve issues, escalate them to appropriate teams when needed, and communicate status updates.
Experienced working with creating Unix shell scripts to invoke workflows and use PL/SQL to create the dynamic PMCMD commands and parameter files for the workflows.
ETL Developer | Production Support |Charles Schwab
Responsibilities include reviewing JMR (Quarterly) reports and working with offshore to segregate repeated Incidents which are related to data Issues
Responsible for Creating a maintenance Jira and assigned them to our L3 team
Identifying functional areas in IDW Production Support where we will be able to leverage this NIA to build Use Cases help with Operations
Responsible for providing support about 300 Jobs migrated over to Control-M as part of Operational Support
Supported ongoing maintenance efforts with regular reviews of existing jobs, identifying areas for improvement or refactoring as necessary.
Enhanced data integration by developing, implementing, and maintaining complex Informatica mappings and workflows.
Increased efficiency in data extraction from various sources by utilizing advanced features of Informatica Power Center like partitioning, dynamic caching, and pushdown optimization techniques.
Senior Informatica Developer
Wipro Technologies | TD Bank |
08.2019 - 02.2020
Responsible for coordinating with offshore to develop and test mappings tasks to extract data from maestro to Staging tables using Informatica cloud.
Consider test scenarios that would require creating new opportunities for existing contacts and walkthrough screens after running workflow tasks and capture test results.
Automated/Scheduled cloud jobs to run daily with email notifications for any failures
Removed Listener session tasks for all Impacted sources and created new session task for file mover.
Responsible for testing and validating results after that source got converted over to file mover.
Mentored junior developers, providing guidance on best practices for ETL design and troubleshooting.
Production Support Engineer
PNC Bank| Fast Switch |Nationwide Financials
09.2017 - 04.2019
Responsible for supporting managing monitoring and coordinating (OFSA,HPP,CAE,PNR Applications)
Responsible for Identifying Jobs and dependencies and document the batch flow to provide confidence to business that would be able to run the whole batch process manually
OFSA helps financial institutions comply with regulatory requirements, including Anti-Money Laundering (AML) and Basel III.
Provide technical solutions to automate processes or functions to improve business operations
Strong problem solving and time management skills
Responsible for coordinating and Implementing DR Activity.
Nationwide Financials - Siebel to Salesforce Integration
Project Run team
Responsibilities include supporting any defects Identified after warranty period during Siebel to salesforce integration.
Responsible for supporting business to work with data synch Issues any policies that didn’t made or lost during the round-trip back to Siebel or those polices Initiated from Salesforce.
Monitor data compliance and proactively address compliance concerns and needs.
This position is responsible for identifying data, process and system issues, structuring reporting, and full management of data integrity.
Maximized productivity by 20% by developing and implementing innovative production processes for new and existing products.
Senior Production Support Engineer
Tata Consulting Services | Bank of America
01.2016 - 10.2017
Responsible for monitoring,managing, supporting Fraud AML, ISPII, SPIRIT, MSRB Applications.
Review Prior Cases and Alerts and provide IT. support for AML Applications.
Investigating alerts generated by the monitoring system to determine if there is any indication of suspicious activity.
Responsible for establishing a risk rating scale or matrix that categorizes customers into different risk levels, such as low, medium or high risk.
Responsible for coordinating and planning DR Activity working with business and create a plan and take sign off on dates and document the results to meet the Audit requirements
Maximized productivity by 20% by developing and implementing innovative production processes for new and existing products.
Informatica Developer , Mainframe L3 Support
Promatrix Corp| SGA |JP Morgan Chase
02.2011 - 08.2015
Responsible for design, development and testing of PL/SQL stored procedures, packages for ETL processes.
Developed Proof of Concept for decommission of Crontab Scheduling and create new Control-M Jobs to stay in complaint for ICDW Initiative
Identifying DB Links in Scripts and replace them with relational connections in Informatica to stay incompliant for ICDW Initiative
Responsible for identifying all mainframe JCL Jobs and source files that are transmitted to Info leveraging FTP Process.
FTP to SFTP Conversion - Lead this Initiative to Identify our external vendors and create SFTP transmission while sending or receiving files to stay in compliant
Created Mainframe Batch test Flow to help with development team to compare data before loading data to Staging tables.
Managed source control repositories to maintain versioning history of developed objects effectively.
Implemented advanced error handling strategies to minimize data discrepancies and ensure data integrity.
Identified, troubleshot and corrected bugs and bottlenecks.
Mainframe Production Support Executive
Nationwide Insurance
02.2000 - 02.2010
Worked as Lead developer in Front end back-end Conversion.
Responsible for Supporting mainframe batch Legacy Commercial Line of Business
Key Initiatives and accomplishments at nationwide include that § West Virginia migration Project, Service Center Consolidation Support.
Key revenue generation Initiative revisiting Commercial Underwriting rules working with business.
Prepared disaster recovery plans and performed disaster recovery testing.
Responsible for Automating Property Forms roll on Project
Assisted in disaster recovery exercises, ensuring business continuity during unforeseen events.
Troubleshot business logic and performance issues in existing mainframe applications.
Education
Master of Science - Information Technology
Central Michigan University (CMU)
Mount Pleasant, MI- Extended Campus - Columbus, OH
08.2003
Bachelor of Science - Information Technology
P.D.A College of Engineering
Gulbarga, Karnataka, India
01.1996
Skills
Incident response coordination
Change Management
Problem-solving
Time management
Release Management
Process improvement
Domain Exp
Financial Domain
Insurance Domain
Telecommunications
Investment Banking
Card Services
Skills
Informatica Power Center 10.2/10.1/9.6/9.1.0/8.6.0/8.5.1/8.1/7.1
Cloud Technologies,AWS,Azure Data Fundamentals,Azure Data Factory,Azure Datalake, Informatica Intelligent Cloud Services.