Operations and finance-focused professional bringing restaurant leadership, revenue planning, and vendor management together to improve business performance. Known for balancing profitability with service execution, building strong partner relationships, and resolving operational issues through clear analysis, disciplined budgeting, and practical decision-making.
Overview
6
6
years of professional experience
Work History
Restaurant Operations Manager
PIZZERIA OTTO & OTTO GELATO
Portland, OR
01.2025 - Current
Led the ground-up opening of two hospitality businesses, overseeing launch planning, vendor sourcing, hiring, training, and operating procedures.
Managed day-to-day performance across both locations, leading a team of 22 employees to meet operational goals.
Helped drive Pizzeria Otto to $1.5M in gross sales while maintaining labor costs at approximately 20%.
Owned key financial and operating activities, driving revenue projections, budgeting, food-cost analysis, expense management, and profitability initiatives.
Negotiated vendor pricing and purchasing terms, controlling costs and protecting margins while fostering long-term relationships.
Work directly with leadership to resolve operational challenges, prioritize business needs, and improve processes.
Financial Representative
NORTHWESTERN MUTUAL
New York, NY
08.2023 - 01.2024
Analyzed clients' assets, liabilities, and financial objectives to support planning and informed financial decisions.
Coordinated account onboarding and managed transfers, journals, wires, EFTs, and investment-related service requests with advisors and custodial partners to streamline client account setup.
Utilized Salesforce, Wealthscape, and Charles Schwab reporting tools to ensure compliance and uphold operational controls in financial transactions.
Senior Consultant
SPHERE DIGITAL RECRUITMENT
New York, NY
01.2022 - 03.2023
Managed relationships with 13 clients, including Omnicom, MIQ, Taboola, BBC, and The New York Times; led business development and negotiations, ensuring successful account delivery.
Generated more than $300K in revenue and ranked among the company's top 10 global contributors.
Launched New York office as first hire, driving growth from one to seven-person team.
Business Operations Consultant
DASCENA
New York, NY
07.2020 - 11.2021
Collaborated with senior leadership on business operations and financial analysis to support strategy and organizational growth during company expansion.
Sold and implemented laboratory services and diagnostic solutions for more than a dozen government and healthcare clients.
Developed client onboarding portal with data-analysis capabilities, streamlining implementation and enhancing service processes.
Restaurant Operations Manager at Prime Royal Restaurant & Catering Service L.L.CRestaurant Operations Manager at Prime Royal Restaurant & Catering Service L.L.C