Summary
Overview
Work History
Skills
Hobbies and Interests
Certification
Timeline
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ANIL KANDEL

Austin,Tx

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Experience Manager

Saks OFF 5TH
01.2025 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.

Shift Leader

BestBuy Retail Store
10.2022 - 01.2025
  • Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
  • Collaborated with upper management to develop strategic plans for improving store performance, driving revenue growth, and operational efficiency.
  • Trained and mentored new employees to maximize team performance.
  • Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.

Front of House Manager

Teji's Indian Restaurant
02.2020 - 09.2022
  • Resolved guests' complaints while maintaining a positive customer environment.
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Fostered a positive work environment where employees felt valued and motivated to perform at their best, contributing to the team's success.

Skills

  • Industry expertise
  • Customer service
  • Decision-making
  • Employee training
  • Team leadership
  • Staff development

Hobbies and Interests

Hiking, Cooking, Music, Sports

Certification

Food management certification

Timeline

Customer Experience Manager

Saks OFF 5TH
01.2025 - Current

Shift Leader

BestBuy Retail Store
10.2022 - 01.2025

Front of House Manager

Teji's Indian Restaurant
02.2020 - 09.2022

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