
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
• Assist customers at Orlando airport with rental agreements, vehicle check-ins, returns, and inquiries, ensuring a seamless experience.
• Manage inventory of vehicles in the airport garage, maintaining accurate records for efficient operations.
• Develop expertise in Avis products and services, providing customers with detailed knowledge to enhance their experience.
• Safely drove various vehicles to different locations while ensuring compliance with traffic laws.
• Notified manager of any unsafe conditions or vehicle problems.
• Trained team members on shift responsibilities and duties.
• Installed GPS tracking systems on hundreds of vehicles.
• Provided exceptional customer service by safely transporting passengers to their destinations in Orlando, Florida.
• Maintained vehicle cleanliness and ensured excellent vehicle condition for a comfortable ride experience.
• Addressed customer concerns promptly and efficiently to ensure a positive experience.
• Utilized GPS navigation to identify the most efficient routes, resulting in high customer satisfaction and a five-star Uber rating.
• Inspected furniture for accuracy, noting any discrepancies for buyer notification.
• Wrapped and unwrapped furniture for safe transport and delivery.
• Organized and maintained inventory in the warehouse.
• Transported various pieces of furniture from sellers home to warehouse.
• Directed traffic flow in and out of parking facilities, ensuring smooth operations.
• Monitored parking conditions and promptly addressed customer inquiries to enhance guest experience.
• Maintained work areas according to company policies for a safe and organized environment.
• Assisted the Produce Manager in maintaining a well-stocked and organized produce department at Keyfood in Queens, New York.
• Provided exceptional customer service by addressing inquiries, complaints, and ensuring customer satisfaction.
• Collaborated with team members to unload, stock, and display products, contributing to a seamless operation.