Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANIL MEGNATH

KISSIMMEE,FL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

11
11
years of professional experience

Work History

CUSTOMER SERVICE REPRESENTATIVE

Avis Budget Group
ORLANDO, FL
08.2022 - Current

• Assist customers at Orlando airport with rental agreements, vehicle check-ins, returns, and inquiries, ensuring a seamless experience.
• Manage inventory of vehicles in the airport garage, maintaining accurate records for efficient operations.
• Develop expertise in Avis products and services, providing customers with detailed knowledge to enhance their experience.

TRANSPORT DRIVER

EDS Solutions
ORLANDO, FL
11.2021 - 07.2022

• Safely drove various vehicles to different locations while ensuring compliance with traffic laws.
• Notified manager of any unsafe conditions or vehicle problems.
• Trained team members on shift responsibilities and duties.
• Installed GPS tracking systems on hundreds of vehicles.

Driver

Uber
ORLANDO, FL
08.2019 - 04.2020

• Provided exceptional customer service by safely transporting passengers to their destinations in Orlando, Florida.
• Maintained vehicle cleanliness and ensured excellent vehicle condition for a comfortable ride experience.
• Addressed customer concerns promptly and efficiently to ensure a positive experience.
• Utilized GPS navigation to identify the most efficient routes, resulting in high customer satisfaction and a five-star Uber rating.

DELIVERY DRIVER

AptDeco
QUEENS, NY
05.2018 - 08.2018

• Inspected furniture for accuracy, noting any discrepancies for buyer notification.
• Wrapped and unwrapped furniture for safe transport and delivery.
• Organized and maintained inventory in the warehouse.
• Transported various pieces of furniture from sellers home to warehouse.

Parking Ambassador

Impark Parking
Queens, NY
11.2017 - 03.2018

• Directed traffic flow in and out of parking facilities, ensuring smooth operations.
• Monitored parking conditions and promptly addressed customer inquiries to enhance guest experience.
• Maintained work areas according to company policies for a safe and organized environment.

PRODUCE CLERK

Keyfood Marketplace
ASTORIA, NY
01.2014 - 06.2014

• Assisted the Produce Manager in maintaining a well-stocked and organized produce department at Keyfood in Queens, New York.
• Provided exceptional customer service by addressing inquiries, complaints, and ensuring customer satisfaction.
• Collaborated with team members to unload, stock, and display products, contributing to a seamless operation.

Education

GED -

Orlando Technical College - Mid Florida Tech
Orlando, FL

Skills

  • Information Security
  • Data Entry
  • Complaint resolution
  • Inbound and Outbound Calling
  • Appointment Scheduling
  • Consultative Sales
  • Call Management
  • Paperwork Processing
  • Product Knowledge
  • Data Collection
  • Account updating

Timeline

CUSTOMER SERVICE REPRESENTATIVE

Avis Budget Group
08.2022 - Current

TRANSPORT DRIVER

EDS Solutions
11.2021 - 07.2022

Driver

Uber
08.2019 - 04.2020

DELIVERY DRIVER

AptDeco
05.2018 - 08.2018

Parking Ambassador

Impark Parking
11.2017 - 03.2018

PRODUCE CLERK

Keyfood Marketplace
01.2014 - 06.2014

GED -

Orlando Technical College - Mid Florida Tech
ANIL MEGNATH