Anil Sethi

Global Sales division, handling some of the largest Corporate and Agency accounts in the US

• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Demonstrated products to show potential customers benefits and advantages of our product and offerings.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Established a robust CRM system that allowed for accurate tracking of customer interactions, leading to more informed decision-making throughout the entire sales process.
• Established and cultivated solid business relationships with new or existing customers.
• Delivered dynamic presentations at industry events to promote brand awareness and generate leads for the sales team.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
• Managed complex contract negotiations.
• Evaluated performance against goals and implemented appropriate development plans.
• Achieved established KPI for company and individual performance through teamwork and focus on customers.
• Prepared sales presentations for clients showing success and credibility of products.
• Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
• Attained the Market leader revenue share compared to competition
• Generated new business leads and sign new corporate deals/contracts
• Being a trusted advisor to the clients to help them achieve their goals and profitability
• Offer Value proposition to retain share
• Consultative selling and offer client solutions
• Lead daily and weekly business revenue and sales Strategy meetings with Sales Support team
• Guide the sales service team to meet/exceed revenue and share goals
• Conduct quarterly business reviews
• Trusted advisor to our customers and guiding/helping them to achieve their objectives
• Build and maintain relationship with the C level executive
• Improve performance of sales team by connecting Strategies and business processes
• Handle large RFP’s
• Territory Management
• Data analysis to build strategies
• Lead the Joint Business (JB) venture encompassing American Airlines (AA), British Airways, Japan Airlines, Qantas, and Alaska Airlines; maintained in-depth, up-to-date knowledge of full scope of Anti-Trust laws between alliance airlines and AA and ensured compliance and offer the correct deal/program to the customer.

Handled some of American Airlines largest Agencies and corporate house in the region, generating over $180 Million in revenue annually.

• Compiled and analyzed data to determine approaches to improve sales and performance.
• Organized and attended industry trade shows, networking events, and conferences to expand professional network and generate leads.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Accountable for the growth of AA’s market share for the existing routes and strategizing the success of the new routes
• Selling to the agency and the corporate segment
• Maintaining our fare Revenue and Passenger share
• Generating new corporate and Group business
• Day to day support to customers to resolve their issues and offer solutions
• Making presentations and updating C level clients of our product
• Contract presentation and negotiation
• Attending Trade Shows
• Organizing and attending FAM trips
• Data reporting and discussing performance

Worked with them as the MANAGER - SALES and MARKETING setting up their regional offices and leading a team of regional managers.

• Prepared Sales and Revenue Budget/forecast.
• Develop Sales Strategies to Maximize yield
• Did Product presentations to clients
• Attended and organized trade shows
• Creating and establishing the Brand image
• Developed marketing, advertising, and sales policies.
• Strategic planning, market research and product viability.
• Property acquisitions.
• Attending all major Conventions like ITB (Berlin) and WTM (London).
• Expense and Revenue Budgeting/Forecast.
• Leading the regional Sales Team.