Anil Singh

• As a senior executive leader, spearheaded the transformation and expansion of IndoSpace’s Facility Management operations from a minimal operational footprint to over 62 million sqft across industrial & logistics parks nationwide and Everyondr Data Centers in Mumbai and Hyderabad.
• Currently heading the Facility Management function with a team of 80 professionals responsible for operations, maintenance, P&L management, customer lifecycle management, asset maintenance, audits, compliance, budgeting, strategic planning, and operational excellence.

Leadership & Team Management

• Strategically planned and continuously monitored optimal staffing levels at corporate and site levels.
• Developed career growth plans, training programs, and professional development initiatives for teams.
• Established KRAs and performance frameworks to ensure effective workforce utilization.
• Led rollout and implementation of operational programs across multiple Pan India locations.

Equipment & Facility Management

• Designed and implemented comprehensive FM programs including preventive maintenance and equipment lifecycle management.
• Defined scope of work, specifications, SLAs, vendor management frameworks, and quality assessments.
• Directed refurbishment, renovation, and infrastructure enhancement projects.
• Oversaw operations and maintenance of utilities, MEP systems, fire safety systems, HVAC systems, roads, STP, security infrastructure, and common area services.

Audit, Compliance & Risk Management

• Conducted regular inspections ensuring compliance with safety standards and industry regulations.
• Implemented operational best practices to improve efficiency and reduce operational risks.
• Established procedures for hazardous material handling and emergency response protocols.
• Maintained high standards of safety, security, and operational governance across all facilities.

Budgeting, Planning & Financial Management

• Managed complete P&L for Facility Management operations and corporate overheads.
• Developed CAM and property management budgets across Pan India operations.
• Executed cost optimization initiatives while ensuring service quality and SLA adherence.
• Led financial planning for emergency preparedness including floods, fires, and earthquakes.

Tenant / Customer Relationship Management

• Responsible for complete customer lifecycle management and tenant engagement.
• Conducted regular customer review meetings to improve service delivery and client satisfaction.
• Managed lease administration, escalations, operational reporting, and retention initiatives.

SOPs, SLAs & Operational Excellence

• Developed comprehensive SOPs aligned with organizational processes.
• Implemented emergency response prioritization systems and communication protocols.
• Led operational improvements through performance management and continuous process enhancement.

MMR & MIS Reporting

• Developed Monthly Management Reports (MMR) and MIS frameworks for strategic decision-making.
• Presented operational performance, financial reports, and portfolio updates to senior leadership.

• Managed operations across 12 sites including business parks, malls, and commercial complexes while overseeing facility management for corporate offices.

Key Responsibilities

• Prepared and managed operational budgets while controlling costs.
• Collaborated with Finance for budgeting, billing, and collections.
• Implemented standardized operating procedures across managed sites.
• Ensured quality service delivery and adherence to Health & Safety policies.
• Implemented preventive maintenance strategies to reduce breakdowns.
• Conducted client meetings and developed structured reporting systems.
• Managed and developed high-performing operational teams.

• Led mall operations ensuring profitable operation through effective administration and operational management.

Key Responsibilities

• Managed tenant relationships and maintenance activities.
• Coordinated engineering, maintenance, and security operations.
• Ensured leasing and operations aligned with management guidelines.
• Monitored tenant performance and supported contract renewal evaluations.
• Managed annual budgets and operational expenses.

• Managed multidisciplinary operational teams of 65–70 personnel across hospitality, engineering, maintenance, security, and client services.

Major Responsibilities & Achievements

• Managed housekeeping, security, firefighting systems, HVAC, electrical, plumbing, and automated parking systems.
• Coordinated with government agencies including BEST, BMC, and MTNL.
• Led Metro Dome project valued at INR 50 Crores.
• Enhanced electronic security systems post 26/11.
• Established a modern 6,500 sqft office facility from concept to handover.
• Negotiated AMC contracts and monitored safety compliance.
• Drove operational improvements and SOP enhancements.

• Managed preventive and breakdown maintenance of critical marine engineering equipment while leading teams of engineers and technicians.

Key Responsibilities

• Conducted defect analysis and troubleshooting for engineering systems.
• Managed maintenance of diesel generators, HVAC systems, compressors, pumps, hydraulic systems, and firefighting equipment.
• Led installation, commissioning, troubleshooting, and preventive maintenance programs.
• Coordinated dry docking, sea trials, equipment testing, and operational readiness.
• Prepared operational work packages and procurement documentation.
• Enhanced operational efficiency through training and quality management practices.