Anila Paloka
Macomb,MI
Summary
To work in a professional environment and showcase all my communication skills to the fullest extent of my competent abilities. Highly motivated, enthusiastic and eager to learn new tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kidz Care Clinic
10.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
Photo Studio Manager
Studio Samuel
06.2017 - 11.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Delegated work to staff, setting priorities and goals
- Demonstrated excellent communication skills in resolving product and consumer complaints
- Planned and optimized warehouse work processes to improve fulfillment system efficiency
- Coached staff on strategies to enhance performance and improve customer relations
- Recruited and trained new employees to meet job requirements
- Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations
- Improved productivity initiatives, coordinating itinerary and scheduling appointments
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Physical Therapist
Luani- A Complex
12.2018 - 04.2020
- Managed and treated pain in patients
- Taught patients and families about self-care treatments, and exercises that can be completed at home
- Initiated appropriate intervention programs for patients suffering from accidents illnesses, and injuries
- Evaluated and assessed patients to establish measurable goals and promote restoration of functional abilities
- Maintained organized documentation and patient files
- Rendered the highest quality of care when interacting with patients and families
- Instructed patients on proper hygiene, nutrition, exercise, lifestyle changes and ergonomic factors in daily activities
- Assisted patients with physical movements to help restore action and lessen pain and disability
- Reviewed physician referrals and patient medical records to formulate an accurate diagnosis and the best course of treatment
- Planned for discharges communicated findings and progress in detailed reports
- Customized conventional physical therapy techniques to meet specific needs of individual patients
- Facilitated ADLs and assisted patients with functional mobility to increase comfort and quality of life
- Directed patients in prescribed range of motion exercises and proper usage of braces and artificial limbs
- Administered as well as heat, water, ice, electrical and light stimulation as part of therapeutic programs
- Professionally dispensed conventional, programmable analog and digital hearing aids
- Worked as receptionist and helped with all front desk tasks.
- Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans.
- Developed comprehensive treatment plans and goals to address individual patient needs.
Education
Associate in Science - Physical Therapy
Luigi Gurakuqi University
Master of Science - Health Care Administration
Monroe College
New Rochelle, NYNo Degree - BLS
American Heart Association
03.2023
Skills
- Proficient in Microsoft Word, Excel, PowerPoint, Photoshop, Premiere Pro and Medical Terminology Knowledge
- Excellent Problem-Solving Capabilities
- First Aid
- Highly Self-Motivated Professional
- Work Ethic
- Working Collaboratively
- Cross Cultural Communications
- Positive Attitude
- Patient Scheduling
Certification
Physical Therapy License
Honors Awards
- Dean's List Spring 2014, The National Society of Leadership and Success
- President's List Spring 2016, The National Society of Leadership and Success
Training
International health conference
Languages
Albanian
Native or Bilingual
Turkish
Elementary
Italian
Elementary
Spanish
Limited Working
Timeline
Medical Assistant
Kidz Care Clinic
10.2022 - Current
Physical Therapist
Luani- A Complex
12.2018 - 04.2020
Photo Studio Manager
Studio Samuel
06.2017 - 11.2020
Associate in Science - Physical Therapy
Luigi Gurakuqi University
Master of Science - Health Care Administration
Monroe College
No Degree - BLS
American Heart Association
Similar Profiles
Madeline JoquicoMadeline Joquico
Medical Receptionist at Kidz Care ClinicMedical Receptionist at Kidz Care Clinic
Ashley NicholsonAshley Nicholson
Medical Biller/Collections Specialist at Kidz Now Urgent Care/ Pediatricz Now Primary CareMedical Biller/Collections Specialist at Kidz Now Urgent Care/ Pediatricz Now Primary Care
Sufyaan Abdi SuberSufyaan Abdi Suber
Cleaner at Kidz Planet Family Day CareCleaner at Kidz Planet Family Day Care
Devin WalczakDevin Walczak
Outdoor Attraction Attendant at C.J. Barrymore'sOutdoor Attraction Attendant at C.J. Barrymore's
Isabella M. ZakariaIsabella M. Zakaria
Medical Scribe/Medical Assistant at Arcturus HealthcareMedical Scribe/Medical Assistant at Arcturus Healthcare