Anil Kumar Ravuri

• Conducted end-to-end testing of RPA solutions to ensure seamless integration with existing systems.
• Reduced manual effort required in data processing by automating key business processes using RPA tools.
• Maintained up-to-date documentation of all automated processes, ensuring ease of knowledge transfer among team members.
• Enhanced customer experience by integrating RPA solutions into customer service processes, streamlining issue resolution timescales.
• Collaborated with IT teams to ensure seamless integration of RPA solutions within the existing technology infrastructure.

· Played developer role in rewriting the code for automating the business process by taking reference from version v11.

· Supporting existing processes and implementing change requirements as part of a structured change control process

· Executed bots from common enterprise applications such as Salesforce, Microsoft Excel, and G Suite through an embedded Automation Anywhere toolbar.

· Involved in business meetings with clients to provide update on Bot Development, Testing and Deployment

· Migrated around 15 processes from v11.x to A360 and tested the BOTs and had provided the production support