Anilu Vega
El Paso,USA
Summary
Seasoned office manager with extensive leadership experience in administrative positions. Deep understanding of industry practices and procedures. Demonstrated top-notch management abilities in financial, personnel, and clerical areas. Highly skilled in time management, multitasking, and working both independently and collaboratively. Strong analytical and problem-solving capabilities. Thrives in fast-paced environments and excels under pressure. Bilingual proficiency in English and Spanish enables effective communication and assistance for individuals from diverse linguistic backgrounds.
Overview
10
10
years of professional experience
Work History
Office Manager
SUPER KID LEARNING CENTER
06.2015 - Current
- Ensuring state minimum standards are in compliance
- Enrolling children
- Managing bank accounts
- Organizing children and staff profiles
- Overseeing the weekly curriculum plans for each classroom
- Classroom organization with proper center equipment and learning materials
- Purchasing food, equipment and learning materials
- Organizing summer camps and field trips
- Managing safety trainings for children and staff
- Managing payroll
- Managing parent payments and balances
- Guiding and organizing monthly staff meetings
- Guiding and providing tours for inquiring parents
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Graduate Assistant
UNIVERSITY OF TEXAS AT EL PASO
08.2023 - 12.2024
- Center for Health and Human Performance (CHHP) Program Coordinator
- Strength and conditioning, Group Exercise training instruction
- Geriatric during my undergraduate Geriatric course internship (August 2022-December 2022)
- Personal training for General Population, Fat loss, Muscle Gain, Improve cardiovascular system, Geriatric, Decrease effects of sarcopenia, osteoporosis, diabetes, and regulate endocrine system, Improve balance and coordination, Youth, Develop basic motor patterns of push, pull, hinge, squat, and lunge, Improve neuromuscular control during resistance training, Implement cardiovascular training
- Facility assist students with creating periodized programs, supervising clients, teaching their peers, and improving their coaching abilities
- Building management which includes finances, scheduling, clerical work, and custodial work
- Managing undergraduate student schedule, Managing client schedules, Organizing client profiles, Creating and maintaining facility inventory
Graduate Research Assistant
UNIVERSITY OF TEXAS AT EL PASO
08.2021 - 05.2023
- Below are the pieces of equipment I am familiar with and can operate effectively and efficiently: Surface Electromyography (EMG), Isokinetic Dynamometry Testing, Muscle Oxygenation via Near Infrared Spectrometry (NIRS), Electrocardiogram (ECG, EKG), Lead Placement, Operation, Interpretation
- Below are the types of testing I am familiar with that I can conduct accurately and collect valid & reliable data: 7-site Skinfolds for Body Composition, Manual Blood Pressure, Pulse Oximetry, Metabolic Testing Rate (Indirect Calorimetry), Strength Testing, Maximum voluntary contractions (MVC)- 1Repetition Maximum (1RM), Maximum voluntary isometric contractions (MVIC), Submaximal and Maximal Treadmill Testing, 40-yd Dash Test, Wingate Protocol, Lactate Threshold Testing
- Contributed to professionally-written scientific paper for publication.
- Completed administrative and research duties per professor request.
- Recorded data and maintained source documentation following good documentation practices.
- Identified opportunities for process improvement within the laboratory setting, optimizing workflow efficiency while maintaining safety standards.
- Mentored undergraduate students, providing guidance on research methodologies and techniques.
- Conducted extensive background research on specific topics, establishing a strong foundation for project success.
- Collaborated with multidisciplinary teams to advance research objectives and achieve project milestones.
- Managed multiple research projects simultaneously, ensuring timely completion and adherence to high-quality standards.
- Designed surveys and interview protocols for primary data collection, ensuring accurate representation of target populations.
Office Manager
WEST STAR TRANSPORTATION
06.2019 - 10.2022
- Creating contracts between brokers and company
- Dispatching drivers from destination to destination
- Management of load boards
- Ensuring state and federal regulations are in compliance
- Arranging weekly and monthly maintenance for each truck and flatbed
- Managing all bank accounts and diesel cards
- Managing logistics for company
- Managing payroll
- Company bookkeeping
- Ensuring interstate and interstate DOT regulations and inspections are kept up to date
- Keeping inventory of all equipment
- Purchasing equipment
- Making payments on behalf of company
- Sending and receiving invoices
- Creating daily client assignment schedule for factoring company
- Tracking of all drivers and loads
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Optimized resource allocation to minimize costs while maintaining high service levels.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Coordinated with maintenance teams to establish preventive maintenance schedules for fleet vehicles.
- Established strong relationships with vendors, negotiating contracts that benefited both parties in terms of cost savings and reliability.
- Analyzed historical data to identify trends in workload volume, adjusting staffing levels accordingly during peak periods or downtimes.
- Supported the implementation of new technology systems designed to enhance dispatch operations' overall efficiency and effectiveness.
- Reduced response times with effective dispatcher training and timely decisionmaking.
- Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Managed cross-functional teams for efficient project execution and timely completion.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Tracked orders and notified customers of status or potential delays.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Improved order accuracy through meticulous data entry and verification processes.
Hairstylist & Receptionist
LUPE’S HAIR PLACE
06.2015 - 12.2015
- Managing client bookings and appointments
- Receiving client payments
- Managing hairstylist payroll and commission
- Greeting clients
- Hairstylist
- Barber
- Providing facial services
- Providing manicure and pedicure services
- Managing salon cleaning schedule and checklist
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Determined appropriate hair treatments based on conditions and textures.
- Educated customers on products to maximize benefits.
- Organized sales area and work station to showcase products and boost sales.
- Answered phone calls and emails to schedule client appointments.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Maintained regular client list and successfully handled walk-in customers.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Counted and documented opening and closing cash amounts daily.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Education
Masters Degree - Exercise Science
University of Texas at El Paso
10.2024
Bachelor of Science - Concentration in Human Fitness & Performance
University of Texas At El Paso
05.2023
Kinesiology Associate’s Degree -
El Paso Community College
05.2019
Cosmetology License -
Riverside Highschool
07.2015
High School Diploma - Honor Roll
Eastwood High School
06.2015
Skills
- Security Protocols
- Microsoft Office: Word
- Microsoft Office: Excel
- Microsoft Office: PowerPoint
- Microsoft Office: Publisher
- Bilingual- Spanish and English
- CPR AED Certified
- Crowd Management
- Coaching/Training
- Lecturing: Kinesiology and Strength & Conditioning
- Lab safety Procedures
- Building Management
- Program Supervision
- Cosmetology License
- Multimedia: Video
- Multimedia: Photography
- Multimedia: Social
Volunteer work
- The Forest Assisted Living, 500+, Working with residents providing age-appropriate strength and conditioning routines, Managing resident and staff profiles.
- Centro Cristiano Renuevo, Creating and organizing social media platforms, Worship team leader.
- Fort Bliss H2F, 130, Creating strength and conditioning workouts, Monitoring soldiers during workout hours.
- UTEP Athletics, in progress, Setting up racks for each incoming team, Providing guidance through warm-ups and workouts.
Languages
Spanish
Native or Bilingual
Timeline
Graduate Assistant
UNIVERSITY OF TEXAS AT EL PASO
08.2023 - 12.2024
Graduate Research Assistant
UNIVERSITY OF TEXAS AT EL PASO
08.2021 - 05.2023
Office Manager
WEST STAR TRANSPORTATION
06.2019 - 10.2022
Office Manager
SUPER KID LEARNING CENTER
06.2015 - Current
Hairstylist & Receptionist
LUPE’S HAIR PLACE
06.2015 - 12.2015
Kinesiology Associate’s Degree -
El Paso Community College
Cosmetology License -
Riverside Highschool
High School Diploma - Honor Roll
Eastwood High School
Masters Degree - Exercise Science
University of Texas at El Paso
Bachelor of Science - Concentration in Human Fitness & Performance
University of Texas At El Paso
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