Anique Whyte
Port Charlotte,FL
Summary
Responsible Healthcare Coordinator assisting community members by acting as liaison between clients and medical providers. Researches client tickets to resolve disputes, outstanding issues and benefit claims. Processes qualified status changes by sending most current information to insurance carriers.
Overview
4
4
years of professional experience
Work History
Healthcare Coordinator
PDS Health
Fort Myers, Florida
08.2024 - Current
- Coordinated patient appointments with healthcare providers and support staff to optimize scheduling efficiency.
- Managed patient records using electronic health record systems for accurate information tracking.
- Prepared necessary documentation for patient visits to support clinical staff in delivering care.
- Facilitated communication between patients and medical teams to improve care coordination.
- Collected patient feedback to enhance service delivery and overall patient experience.
Brand Ambassador
sun broadcasting
Fort Myers, Florida
03.2023 - 05.2024
- Engaged audiences through live events and product demonstrations to enhance brand loyalty.
- Collaborated with marketing teams to elevate brand messaging and visibility.
- Utilized social media platforms for promoting brand awareness and fostering customer interaction.
- Provided insights on customer preferences, guiding product development strategies.
- Trained new ambassadors on brand standards and effective communication techniques.
- Introduced sales promotions and initiatives, driving customer loyalty and engagement.
- Maintained up-to-date knowledge of industry developments to inform marketing strategies.
- Represented company at trade shows and conferences to build brand presence.
Online Teller
Suncoast Credit Union
Tampa, Florida
03.2022 - 08.2023
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and service requests.
- Managed cash drawer and balanced transactions daily.
- Resolved customer issues and complaints with professionalism.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Maintained confidentiality of bank records, transactions and customer information.
Education
Diploma - Film And Video Production
Florida SouthWestern State College
Fort Myers, FL05-2027
High School Diploma -
Cypress Lake High School
Fort Myers, FL05-2023
Skills
- Video editing
- Social media strategy
- Brand development
- Project coordination
- Customer engagement
- Communication skills
- Customer service
- Patient care coordination
- Healthcare management
- Clinical documentation
- HIPAA compliance
Timeline
Healthcare Coordinator
PDS Health
08.2024 - Current
Brand Ambassador
sun broadcasting
03.2023 - 05.2024
Online Teller
Suncoast Credit Union
03.2022 - 08.2023
Diploma - Film And Video Production
Florida SouthWestern State College
High School Diploma -
Cypress Lake High School