Over 4 years of IT experience on Salesforce CRM and Force.com platform as Administrator, Developer. Experienced in Force.com Apex Classes, Apex Triggers, Web Services, Visualforce Components and Force.com API. Experienced in Administration setup like manage Users, Security Controls and Data Management. Hands on experience in performing the administrative and development related tasks like consigning Roles, creating Profiles, Visual Force pages, Validation Rules, Users, Custom Reports, Workflows, Email Alerts, Entity Relationship Diagrams and Page Layouts. Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud, Marketing Cloud, Commerce Cloud and Apttus CPQ. Experience in integrating Salesforce with third party legacy applications using SOAP API, REST API, Chatter for data migration and functional integration. Involved in Apttus CPQ configuration and integration. Extensive experience in Salesforce CPQ Products, Features, Options, Configuration Attributes. Extensive experience with Salesforce CPQ Product Rules, Pricing Rules, Lookup Queries. Extensive Experience with Quote template setups. Experience in modifying Visual force pages to be supported in Lightning Experience and good understanding of lightning mode and its features. Extensive experience in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks. Excellent experience in legacy conversions, Applications customizations, and Interface development. Expertise in design and development of Interface Programs and Data Conversion Scripts. Experience of SFDC development working on Force.com IDE, SOQL and SOSL. Experienced in creating Salesforce Lightning Applications, combining Salesforce Lightning Design, Lighting App Builder and Lightning Web Component features. Experience in Salesforce Customization of Sales Cloud, Service Cloud - custom objects, Validation rules, Sales, Marketing and Support Administration. Experience working on Web-to-Case, Email-to-Case, Web-to-Lead functionalities. Automated business process by creating workflow rules, configuring immediate and time dependent workflow rule actions, configuring approval process, assignment rules for Leads and Cases. Strong knowledge about Salesforce Lightning schema builder, process builder, app builder, components and Lightning connect. Worked extensively in creating APEX Triggers, Web Services and Workflows to achieve complex business functionalities. Experience with data migration and updates through AppExchange, Data Loader, and Workbench in Salesforce.com. Experience with data migration and updates through AppExchange, Data Loader, and Workbench in Salesforce.com. Well versed with CRM processes like Sales, Marketing, Customer service, Customer support, Business processes and recommended solutions to improve using SFDC. Good knowledge on Software Development Life Cycle (SDLC), Agile, Waterfall and Scrum Methodologies.