Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Anirudh Ameraneni

Irving,TX

Summary

Over 4 years of IT experience on Salesforce CRM and Force.com platform as Administrator, Developer. Experienced in Force.com Apex Classes, Apex Triggers, Web Services, Visualforce Components and Force.com API. Experienced in Administration setup like manage Users, Security Controls and Data Management. Hands on experience in performing the administrative and development related tasks like consigning Roles, creating Profiles, Visual Force pages, Validation Rules, Users, Custom Reports, Workflows, Email Alerts, Entity Relationship Diagrams and Page Layouts. Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud, Marketing Cloud, Commerce Cloud and Apttus CPQ. Experience in integrating Salesforce with third party legacy applications using SOAP API, REST API, Chatter for data migration and functional integration. Involved in Apttus CPQ configuration and integration. Extensive experience in Salesforce CPQ Products, Features, Options, Configuration Attributes. Extensive experience with Salesforce CPQ Product Rules, Pricing Rules, Lookup Queries. Extensive Experience with Quote template setups. Experience in modifying Visual force pages to be supported in Lightning Experience and good understanding of lightning mode and its features. Extensive experience in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks. Excellent experience in legacy conversions, Applications customizations, and Interface development. Expertise in design and development of Interface Programs and Data Conversion Scripts. Experience of SFDC development working on Force.com IDE, SOQL and SOSL. Experienced in creating Salesforce Lightning Applications, combining Salesforce Lightning Design, Lighting App Builder and Lightning Web Component features. Experience in Salesforce Customization of Sales Cloud, Service Cloud - custom objects, Validation rules, Sales, Marketing and Support Administration. Experience working on Web-to-Case, Email-to-Case, Web-to-Lead functionalities. Automated business process by creating workflow rules, configuring immediate and time dependent workflow rule actions, configuring approval process, assignment rules for Leads and Cases. Strong knowledge about Salesforce Lightning schema builder, process builder, app builder, components and Lightning connect. Worked extensively in creating APEX Triggers, Web Services and Workflows to achieve complex business functionalities. Experience with data migration and updates through AppExchange, Data Loader, and Workbench in Salesforce.com. Experience with data migration and updates through AppExchange, Data Loader, and Workbench in Salesforce.com. Well versed with CRM processes like Sales, Marketing, Customer service, Customer support, Business processes and recommended solutions to improve using SFDC. Good knowledge on Software Development Life Cycle (SDLC), Agile, Waterfall and Scrum Methodologies.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Salesforce CPQ Developer

Toast Inc
Boston, MA
02.2023 - Current
  • Administered and maintained the Toast CPQ platform, ensuring data integrity and system stability
  • Collaborated with sales and product teams to develop and implement pricing strategies and configurations
  • Customized Toast CPQ software to align with the company's product offerings and pricing models
  • Conducted regular system audits to identify and resolve pricing discrepancies and quoting errors
  • Developed and implemented advanced Configure, Price, Quote (CPQ) solutions, enhancing sales productivity by automating complex pricing and quoting processes
  • Collaborated with cross-functional teams to gather requirements and design tailored CPQ workflows, ensuring alignment with business objectives and customer needs
  • Integrated CPQ tools with existing CRM systems, improving data accuracy and streamlining the sales process by reducing quote turnaround times by X%
  • Utilized programming languages (e.g., Apex, JavaScript) to customize CPQ applications, enabling dynamic pricing models and real-time quote generation
  • Conducted training sessions for sales teams on CPQ functionalities, leading to a Y% increase in user adoption and efficiency
  • Analyzed and resolved issues related to pricing discrepancies and quote errors, enhancing overall customer satisfaction and trust
  • Participated in the migration of legacy systems to modern CPQ solutions, ensuring data integrity and minimal disruption during transition

Salesforce Developer

Triumph Business Capital
Dallas, TX
08.2021 - 03.2023
  • Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com
  • Implemented Web to Case, Email to Case functionalities to provide a better customer support
  • Extensive experience in Salesforce CPQ Products, Features, Options, Configuration Attributes
  • Created user Roles and Profiles and sharing settings
  • Used field level security along with page layouts to manage access to certain fields
  • Designed and deployed Custom tabs, Validation rules, and Auto-Response Rules for automating business logic
  • Created workflow rules and defined related tasks, email alerts, and field updates
  • Developed a web-to-lead functionality to vertrue.com site which directs leads to Salesforce CRM
  • Configured Email-To-Case, Web-To-Case, Case assignment rules and Case escalation rules within Service Cloud
  • Created multiple Lightning Components, Design Parameters that makes the Lightning component look and feel better
  • Implemented Conga Sign to streamline contract approval workflows, resulting in a 15% reduction in contract cycle time
  • Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production
  • Experienced on Lightning components by using Aura framework
  • Provided resolutions for automation, to include workflow rules, roll-up summary fields, process builder processes, case assignment rules, approval processes, formula fields, validation rules
  • Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes
  • Responsible for setting up login Restrictions and resetting the user passwords
  • Created custom Dashboards for managers home page and gave accessibility to dashboards for authorized people
  • Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry
  • Troubleshooted the end user’s issues and worked closely for better user experience
  • Knowledge on Conga Composer to generate Word-Excel, and PowerPoint documents for various purposes like client documentation for product guidelines to presentation and data representation in front of future clients

Education

Master of Science - Computer Science

Lamar University
TX, USA
05-2021

Bachelor of Science - Computer Science

GRIET
Hyderabad, India
05-2019

Skills

  • Apex Language
  • Apex Classes/Controllers
  • Apex Triggers
  • SOQL
  • SOSL
  • Visual Force Pages
  • Apex Web services
  • Workflow & Approvals
  • Dashboards
  • Analytic Snapshots
  • Case Management Automation
  • Custom Objects
  • Forcecom Explorer
  • Forcecom Data Loader
  • Forcecom Excel Connector
  • Forcecom Platform
  • Migration Tool
  • SAAS
  • PAAS
  • Service Cloud
  • Sales cloud
  • Forcecom Eclipse IDE Plug-in
  • XML
  • HTML
  • CSS
  • JavaScript
  • UNIX
  • Windows XP
  • Windows VISTA
  • Windows 7
  • Windows 8
  • Windows NT
  • Windows 2000
  • Windows 2003
  • SalesForce UI development
  • Salesforce tool development
  • UI Development

Certification

  • Certified Salesforce Administrator (ADM 201)
  • Certified Salesforce platform developer (DEV 401)
  • Certified Salesforce App Builder
  • Certified CPQ Specialist
  • Certified Salesforce AI Associate

Personal Information

Title: Salesforce Developer

Timeline

Salesforce CPQ Developer

Toast Inc
02.2023 - Current

Salesforce Developer

Triumph Business Capital
08.2021 - 03.2023

Master of Science - Computer Science

Lamar University

Bachelor of Science - Computer Science

GRIET
Anirudh Ameraneni