Anis Elezovic
Hackettstown,NJ
Summary
Dynamic Sales Manager with extensive experience at PNC Financial Services Group, excelling in business development and team leadership. Proven track record in driving revenue growth through effective coaching and risk management. Skilled in treasury management and client relations, consistently achieving sales goals while fostering high-performing teams.
Overview
9
9
years of professional experience
Work History
Sales Manager Payments/Merchant Services/Treasury
PNC Financial Services Group
10.2024 - Current
- Oversee a team of payment advisors focused on achieving merchant services and treasury management results.
- Effectively manage daily activities with branch partners and payment advisors, including new business acquisition and growing existing customer relationships, by coaching and managing to define strategies and tactics.
- Assess regulatory, reputational, operational, and credit risk, and assist in driving quality for new and existing clients.
- Partner with senior and industry partners to actively acquire and expand the client base; in addition, leverage reporting and sales tools to proactively identify sales opportunities.
- Actively develop and coach team members while monitoring progress against individual goals and regional goals.
- Daily communication to team members regarding progress and goals
Branch Manager Sr/BBC Branch Manager
PNC Financial Services Group
10.2019 - 10.2024
- Manage and lead priorities through planning and execution to drive all aspects of branch performance, including growth activities for outside new business development.
- Acquiring, expanding, and retaining all client relationships to generate revenue and increase share of wallet.
- Responsible for managing and growing Business Banking portfolios under $1 million in sales revenue.
- Leading, coaching, and executing a proactive, differentiated client experience.
- Leading the employee experience, which includes acquiring and retaining talent through effective onboarding, coaching, and development.
- I worked on piloting programs such as Seismic, Merchant In Branch, and our own Northwest Region Mentor Program to help enhance my skill sets and gain support from individuals who don’t necessarily report to me.
- Managing operational, human capital, reputational, and business risk.
- Demonstrating leadership, sound decision-making to mitigate sales practice risk, ensuring compliance with regulatory guidelines, and adherence to established policies and procedures.
Assistant Branch Manager
PNC Financial Services Group
01.2018 - 09.2019
- Accountable for the operational soundness of the branch and team, specifically the maintenance of security procedures, ensuring audit controls are followed and the support and adherence to compliance and regulatory guidelines
- Manages service and operational aspects of a Banking Center Branch
- Building a high performing team through the attraction, on-boarding, coaching and development of branch team members
- Leads through influence and impacts a broad range of eco-system partners in an omni channel environment
- Drive revenue and loyalty through proactive interactions with clients
- Acquire and maintains customer relationships over the entire lifecycle of the customer by identifying and understanding the financial needs of a customer or prospect
- Accountable to meet all assigned customer service and sales activity goals by executing a model branch day plan that includes outbound phone contact to customers and prospects, in branch and out of branch sales activities, as well as other sales activities
ACCEL Retail Development Analyst
PNC Financial Services Group
02.2017 - 01.2018
- Responsible for covering as a Branch Manager in Mount Arlington, NJ, from May 2017 to June 2017.
- Successfully acquired new business relationships with results in Business Lending, Merchant Services, Business Credit Cards, and Treasury Management.
- Achieved 100% of the goal in each category on both the consumer side and the business side, while covering as Branch Manager.
- Lead the region in a project around savings, investment, and retirement, and conducted facilitative coaching with bankers in 17 branches to identify areas of improvement for each particular branch.
- Lead the region on a project around Smart Access, and also monitored the behaviors that are happening in the branches.
- Serving as a mentor for two new ACCEL analysts and continuing to coach them on how to be successful in retail banking.
- Continued to effectively control Risk Management and ensuring that each employee is within compliance
Financial Sales Consultant
PNC Financial Services Group
10.2015 - 02.2017
- Responsible for providing clients with appropriate financial guidance.
- Educated clients on the available financial products, ranging from checking accounts to retirement.
- Coordinated activities between management and clients.
- Effectively managed loans, DDA accounts, credit cards, and checking accounts.
- Review internal and external policies related to compliance.
- Provided existing customers with long-term financial planning for existing PNC accounts.
Education
Bachelor of Science - Business Administration
Felician University
Rutherford, New Jersey05.2016
Skills
- Sales Management
- Team Leadership
- Risk Management
- Business Development
- Financial Services
- Treasury Management
- Merchant Services
- Coaching
- Operations Management
- Client Relations
- Market analysis
- Team building
- Customer relationship management
- Sales strategy
- Risk management
- Coaching and development
Languages
- English
- Bosnian
- Serbo-Croatian
- Spanish
Timeline
Sales Manager Payments/Merchant Services/Treasury
PNC Financial Services Group
10.2024 - Current
Branch Manager Sr/BBC Branch Manager
PNC Financial Services Group
10.2019 - 10.2024
Assistant Branch Manager
PNC Financial Services Group
01.2018 - 09.2019
ACCEL Retail Development Analyst
PNC Financial Services Group
02.2017 - 01.2018
Financial Sales Consultant
PNC Financial Services Group
10.2015 - 02.2017
Bachelor of Science - Business Administration
Felician University
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