Anisa Canaj

• Managed billing for Cartersville plant over 3,000 leased railcars, generating over $30M + in annual invoicing.
• Created and performed final reviews of monthly maintenance invoices for over 150 railcars a month, ensuring accuracy and tracking SOW (Scope of Work)
• Directed Account Receivable activities for the Cartersville plant, achieving a reduction in outstanding balances from $3.7M to $600K in 2024 through consistent follow-up and client engagement.
• Reduced payment disputes by 30% by improving documentation quality and accelerating client communication.
• Generated financial reports for billing, collections and revenue, collaborated on month end closing.
• Processed over 2M in month invoices with 99.9% accuracy and on time delivery.
• Served as the primary liaison between railcar customers and internal teams, handling billing issues, service requests, and disposition updates.
• Coordinated onboarding of new clients, ensuring documentation, contracts, and account setup are completed.
• Conducted weekly meetings with customers and executives to provide updates on railcar status, movement, and billing matters using portals (Railinc, TAS, TTX, GATX, RSI)
• Compiled detailed customer usage summaries, performance reports, and KPI dashboards to enhance client relationships.
• Reviewed of applicable RailINC Brake Test Due-Dates, Superstructure, Equipment Health Alerts and Advisories, and DDCT Incidents to include AAR Rule 107/Joint Inspections
• Built strong client relationships with 98% satisfaction rate that led to timely payments.

• Generated and sent accurate client invoices, ensuring timely delivery and payment follow-up.
• Purchased materials, tools, and office supplies, negotiating pricing and terms to reduce costs.
• Tracked and managed inventory to prevent shortages and optimize supply levels.
• Facilitated onboarding of new hires, including account setup, software access, and orientation scheduling.
• Attended weekly client meetings to share project updates, address concerns, and maintain transparency.
• Monitored and recorded employees hours per project to ensure accurate reporting for billing and payroll.

Construction Services

• Overview full-cycle accounts payable and receivable processes using Finance 5 software, supporting multiple construction projects.
• Supervised a team of 6 personnel overseeing invoicing processing, vendor payments, and client billing.
• Negotiated pricing, payment terms, and contract details with subcontractors and vendors to reduce project costs.
• Reviewed, approved, and processed subcontractor invoices, scheduled and processed timely payments.
• Communicated with clients to resolve billing issues and follow up on outstanding payments, reducing AR aging.
• Reconciled vendor statements and customer accounts, resolving discrepancies and maintaining job cost records.
• Collaborated with project managers and estimators to coordinate with AP / AR processes with job costing, budgets, and financial reporting.

Manufacturing Production

• Handled payroll for a workforce of 300 employees, calculating wages, bonuses, overtime, and deductions.
• Utilized Excel (V-lookup, Pivot Table) to generate detailed reports on earnings, taxes, deductions, and leave.
• Prepared year-end tax documents and submitted government filings.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
• Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.