Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Anisa Lopez

Azusa,CA

Summary

Bilingual Administrative Assistant with experience in client services for grant-funded, public programs focused on community relations and social responsibility, as well as for private companies serving the general public.

Overview

16
16
years of professional experience

Work History

HOUSING SPECIALIST

Baldwin Park Housing Authority
02.2024 - 02.2025
  • Respond to the general public and provide information on housing and/or refer to other service agencies as appropriate
  • Provide technical information regarding the rules and regulations of the Section 8 Program to existing and prospective owners, managers, and agents
  • Explain program and procedure to applicants; determine tenant eligibility; verify income and assets; determine tenant deductions or allowances; calculate total tenant portion; accept and review applications and maintain a waiting list
  • Establish and maintain files, and type lease agreements and contracts, applications, addendums, and correspondences
  • Obtain tenant, owner, and Housing Authority signatures on lease agreements and contracts; type HUD Certification Application and obtain tenant signature; complete certification of rent reasonableness
  • Respond to tenant and landlord complaints by phone or letter
  • Analyze and determine the need for interim rent change and complete all processing necessary
  • Assist in scheduling briefing sessions for the Housing Programs Specialist; prepare and type briefing packets
  • Perform related duties as assigned.

ASSISTANT TEACHER AIDE

Maryvale Early Education Center
08.2021 - 02.2024
  • Teacher aide for infants and toddlers provides support to a fully qualified teacher in a classroom of 12 children
  • Organized and prepared classroom activities, completing tasks as assigned so that children receive high-quality care, supervision, and educational experiences
  • Support teacher nap time supervision, serving meals, cleaning before and after, bathroom help and training, singing with children, reading
  • Provide learning opportunities daily through various methods to maintain the developmental progress of each child.

COVID-19 STAFF SUPPORT

FOOTHILL WORKFORCE DEVELOPMENT BOARD
07.2020 - 05.2021
  • COVID-19 Pandemic Assistance Program for the cities of Arcadia, Monrovia, Duarte, Sierra Madre, South Pasadena, and Pasadena
  • Composed and disseminated program email communications, conducted phone interviews with prospective clients to assess program eligibility, appropriately handled confidential client information and prepared a broad variety of documents for management approval
  • Served as the primary point of contact for clients during and after the eligibility-approval process
  • Provided competent assistance will all daily office operations.

REGIONAL ADMINISTRATOR

AFLAC
06.2010 - 12.2013
  • Managed daily office operations on behalf of the regional sales coordinator, including recruitments for sales agents
  • Managed the distribution of all team communications to AFLAC associates in district, state, and territory offices
  • Tracked all new contracts for brokers and associates using the AFLAC software system
  • Created formal insurance proposals, updated office reports, composed agendas for professional meetings, and created flyers for promotional events
  • Received incoming insurance claims and directed them to the appropriate AFLAC associate and maintained the corresponding paper-based and electronic files.

JOB CONSULTANT

FOOTHILL UNITY CENTER
01.2010 - 09.2010
  • Conducted interviews with clients to determine program eligibility
  • Assisted eligible clients with resume development, interview preparation, placements, and job retention
  • Developed outreach materials to clients
  • Provided case management, including maintenance of client case files documenting program activities and preparation of weekly status reports to management.

STAFF ASSISTANT

FOOTHILL WORKFORCE DEVELOPMENT BOARD
05.2009 - 01.2010
  • Community Summer Program for At-Risk Youth in Pasadena, CA
  • Conducted intake interviews with prospective clients to determine program eligibility
  • Conducted preliminary assessment and both pre-and post-program client testing
  • Appropriately managed confidential client information
  • Coordinated job interviews and job placements for clients and served as a point of contact for community employers participating in the program and maintained client case reports
  • Coordinated the biweekly collection of client timesheets for payroll processing and oversaw the accurate distribution of paychecks.

Education

Adult and Pediatric First Aide/CPR/AED Certificate of Completion -

Current Immunization -

Active Fingerprint Clearance -

Diploma -

Montebello High School

Certificate of Completion: Computerized Accounting/QuickBooks 2020 -

The Accounting Annex
Arcadia, CA
12.2020

Business Administration and Management -

Pasadena City College
01.2002

Business Administration and Management -

Citrus College
01.2000

Skills

  • Speak, read, and write English and Spanish (fluent)
  • Proficient in Microsoft Office software (Word, Outlook, Excel)

Timeline

HOUSING SPECIALIST

Baldwin Park Housing Authority
02.2024 - 02.2025

ASSISTANT TEACHER AIDE

Maryvale Early Education Center
08.2021 - 02.2024

COVID-19 STAFF SUPPORT

FOOTHILL WORKFORCE DEVELOPMENT BOARD
07.2020 - 05.2021

REGIONAL ADMINISTRATOR

AFLAC
06.2010 - 12.2013

JOB CONSULTANT

FOOTHILL UNITY CENTER
01.2010 - 09.2010

STAFF ASSISTANT

FOOTHILL WORKFORCE DEVELOPMENT BOARD
05.2009 - 01.2010

Adult and Pediatric First Aide/CPR/AED Certificate of Completion -

Current Immunization -

Active Fingerprint Clearance -

Diploma -

Montebello High School

Certificate of Completion: Computerized Accounting/QuickBooks 2020 -

The Accounting Annex

Business Administration and Management -

Pasadena City College

Business Administration and Management -

Citrus College

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