Anisa McBride
Graham
Summary
Professional with comprehensive experience in front office operations, managing high-volume environments with efficiency. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
6
6
years of professional experience
Work History
Professional Cleaner
Self Employed Services
01.2025 - Current
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
- Used time management and efficient cleaning methods to meet deadlines.
Assistant Director
Holiday Hills Country Club
08.2022 - 06.2024
- Oversaw visual merchandising efforts, creating eye-catching displays that drove sales growth.
- Assisted customers with club fittings and adjustments, ensuring an optimal golfing experience.
- Maintained accurate records of daily transactions, ensuring proper cash handling procedures were followed at all times.
- Organized successful events such as tournaments and clinics, creating a sense of community among players and members.
- Increased membership sales through targeted outreach campaigns and personalized follow-ups with potential clients.
- Managed employee scheduling for optimal coverage during peak periods while minimizing labor costs.
- Improved communication between staff members by implementing regular meetings to discuss performance, goals, and areas for improvement.
Quality Control Inspector
Xcaliber
02.2022 - 09.2022
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Financial Advisor
Crown Dental Care
03.2022 - 08.2022
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
Pro Shop Attendant/Bookkeeping Assistant
Graham Country Club
11.2019 - 07.2021
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
Education
High School Diploma -
Graham High School
GrahamSkills
- Self-motivation and initiative
- Strong work ethic
- Multitasking proficiency
- Deep cleaning expertise
- Fast-paced work
Timeline
Professional Cleaner
Self Employed Services
01.2025 - Current
Assistant Director
Holiday Hills Country Club
08.2022 - 06.2024
Financial Advisor
Crown Dental Care
03.2022 - 08.2022
Quality Control Inspector
Xcaliber
02.2022 - 09.2022
Pro Shop Attendant/Bookkeeping Assistant
Graham Country Club
11.2019 - 07.2021
High School Diploma -
Graham High School
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