ANISA RODRIGUEZ
Aberdeen,MD
Summary
I have 4 years of retail management and 5 years of warehouse experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
Work History
Material Handler
Smiths Detection
Edgewood, MD
07.2024 - Current
- Received and distributed incoming materials to designated areas.
- Inspected materials for any damages or defects upon receipt.
- Maintained accurate inventory records of all received items.
- Verified accuracy of shipments against purchase orders and invoices.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Tracked shipment information using computerized systems such as SAP or Oracle software applications.
- Investigated discrepancies between inventory records and actual stock on hand.
- Provided support in organizing special projects involving large quantities of merchandise.
- Supported other warehouse personnel in completing tasks efficiently.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Use SAP database to keep records of units and stock moved.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
- Provided assistance with monthly physical inventories as needed.
- Communicated effectively with team members on matters related to work assignments.
Administrative Assistant
IWG
Belcamp, Maryland
12.2023 - 07.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Responded to customer issues to provide immediate resolution and improve retention.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handled incoming calls and directed callers to appropriate department or employee.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Proofread content for typo-free emails and documentation.
- Directed customer inquiries to appropriate department personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Entered data into databases accurately and efficiently.
- Coordinated support to facilitate general office operations.
- Stocked inventory and ordered office and kitchen supplies.
- Offered reception coverage to relieve staff during absences or breaks.
- Reserved and managed meeting room availability.
Warehouse Coordinator
Medline Industries, Inc
Perryville, MD
09.2021 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas
- Used forklifts and pallet jacks to relocate products
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Completed daily cycle counts and resolved variances to maintain data accuracy
- Communicated with other departments to share information and coordinate successfully
- Assisted in receiving, stocking and distribution of merchandise
- Assisted with trainers and helped train new employees
- Maintained clean, orderly work environment free of hazards
- Backfilled coordinator work across shifts to maintain adequate coverage for operational needs
- Conducted regular cycle counts to maintain accurate records of products stored in the warehouse.
- Supervised a team of warehouse workers to ensure proper handling of materials from receiving to shipping areas.
- Monitored order fulfillment processes to ensure accuracy and timeliness of deliveries.
- Identified potential issues that could lead to delays or errors in shipment processing and took corrective measures accordingly.
- Provided technical support when troubleshooting any problems occurring in the warehouse environment.
- Utilized warehouse management system to determine catalog number, size and color of merchandise picked from bins or shelves.
- Utilized warehouse management systems (WMS) to track inventory movements and generate reports.
- Monitored workers and reviewed completed work for proper performance.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
- Prepared and led staff training and instruction.
- Completed or assisted with difficult or skilled tasks.
- Assessed job sites to determine work needed.
- Stocked shelves with received products in designated areas.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
Assistant Store Manager
T-Mobile
Belcamp, MD
06.2017 - 09.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Rotated merchandise and displays to feature new products and promotions
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Created and maintained safe and secure work environments for employees
- Evaluated staff to help with improve skills and to achieve our daily goals
- Verified inventory counts and compiled financial data in compliance with budget
- Implemented business strategies, increasing revenue and effectively targeting new markets
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Help troubleshoot phones, iPad, etc
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Implemented strategic marketing initiatives to drive revenue growth
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Handled scheduling for store shifts to achieve adequate staffing.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Coached and developed store associates through formal and informal interactions.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Delegated work to staff, setting priorities and goals.
- Formed and sustained strategic relationships with clients.
- Processed customer orders accurately and in a timely manner.
- Reviewed, corrected or deleted data, verifying customer and account information.
- Utilized specialized software applications related to the job role.
- Prepared summaries of daily work completed for review by supervisors.
Warehouse Operator
Sephora Distribution Center
Perryman, MD
09.2015 - 06.2017
- Loaded, unloaded, and moved material to and from storage and production areas
- Used forklifts and pallet jacks to relocate products
- Assisted in receiving, stocking and distribution of merchandise
- Helped train new employees in safe practices and warehouse procedures
- Verified quantity and description of materials received by checking merchandise against packing list
- Assisted with inventory control doing daily counts, relocating product, and locating missing product
Education
High School Diploma -
Aberdeen High School
Aberdeen, MD05.2016
Skills
- Safety Compliance
- Cycle Counting
- Warehouse Operations/Logistics
- Visual Inspection
- Stock Rotation
- SAP/WMS
- Attention to Detail
- POS Systems
- Inventory Management
- Customer Service/Sales
- Supply chain distribution
- Clerical Support
- Administrative operations
Timeline
Material Handler
Smiths Detection
07.2024 - Current
Administrative Assistant
IWG
12.2023 - 07.2024
Warehouse Coordinator
Medline Industries, Inc
09.2021 - 11.2023
Assistant Store Manager
T-Mobile
06.2017 - 09.2021
Warehouse Operator
Sephora Distribution Center
09.2015 - 06.2017
High School Diploma -
Aberdeen High School